Online Lead Generation Services: Tips, Tricks and Techniques in Getting Quality Leads

August 18, 2017

Online Lead Generation Services

 

Every digital marketer recognizes the importance of online lead generation services and the role it plays in helping a business grow. The objective of generating quality leads is to convert these into paying customers. This means that you need to attract the right market to visit your website, have your visitors give out their personal information and hope that they want or need your product or service.

 

With that in mind, here are some tried and tested tips when it comes to targeting the right audience for your brand – and how to retain and have them visit your site more often.

 

lead generation marketing

 

Quality Content

 

It is undeniable that producing quality content is vital and important when it comes to building your lead generation marketing strategy.

 

It has been proven that majority of the people who visited your website chanced upon a content that was meaningful enough to them that it led them to browse through your site. This is why your blog is a powerful lead generation tool and an awesome content marketing booster when it comes to providing additional value to your audience.

 

This is the beauty of content marketing – you create a delightfully interesting or informative copy to lure people who are within your niche, towards your site. And the best part is that this tactic is three times more effective than traditionally marketing – plus it costs 62% less!

 

In building your content marketing strategy and incorporating this to your online lead generation techniques, you need to define your market. From there, generate blog posts, ebooks, landing pages, videos and webinars that are engaging and informative to your market.

 

The intention behind producing these would be to alert your visitors to take immediate action as you offer products and/or services that they want or need.

 

Strategically Promote Content Using SEO, SEM & SMM

 

Strategically Promote Content Using SEO, SEM & SMM

 

Producing great content is not enough, especially if no one is there to read it. Hence, developing a content distribution strategy is a great way to generate leads. Since targeting your market is the main objective, you need to know where to find them and how to get in front of them.

 

This is where your knowledge of SEO (search engine optimization) and SEM (search engine optimization) will come in handy. SEO is focused on the website’s organic traffic. This means that a web page ranked in Google through a natural or unpaid method; and FYI, organic traffic is the number one source of high-quality leads for many online marketers.

 

SEM on the other had is paid traffic. These are the ads you see on the top, bottom and side portions of Google, and this is another way for your prospects to find you online.

 

Another important thing to consider is SMM (social media marketing). By choosing relevant social networks to promote your content to, you’ll find that your target audience will not only find your site, but also share your content till it goes viral – provided it is a content that is worth sharing and talking about.

 

This is also, a great way to connect and build relationships with your audience and influencers. This is the perfect platform to share insights and ask what they want to know regarding your product, service or industry.

 

In short, if you want to generate and increase your leads, combining SEO and SMM in your content marketing strategy will help you achieve this.

 

online lead generation methods

 

Use Attention Grabbing Titles, Headings and Subject Lines

 

No matter how great your offer is, if it gets by-passed due to mundane and poorly constructed headlines, then everything else that you worked hard on suffers. Some tips to get your readers to click, download or sign-up, is to point out exactly what they can expect once they have accomplished the act that you are asking from them.

 

Also, keep your titles, headings or subject lines under 65 characters to avoid force truncating.

 

Incorporate “Newsjacking”

 

By aligning your business, product or service to a “trending” topic that is applicable to your brand, you can then capiltalize on public interest that could generate a huge buzz or interest when it comes to your current offering or promotion.

 

Email Newsletters

 

By producing expert email newsletters, you can generate valuable leads effectively. Not only is this one of the most efficient online lead generation methods, it’s also one of the most cost-effective and easiest ways of keeping in-touch with your audience.

 

Business Newsletters are designed to give the impression that you are an authority in your niche, as well as establishing your business as a leading brand in your industry. It’s also a convenient way of connecting, engaging and captivating your audience by giving them updates regarding your business. This includes product, services, offers and newsworthy features that you would want to impart to your customers.

 

Now to increase the rate of response to your email, it is highly recommended to place your CTA button on the top of the email as well as below.

 

Don’t forget to include your signature. This is your business trademark so it’s imperative that you always use one whenever sending out emails. Leaving links such as your website, email and other contact information is a must; and you can also include awards or recognitions that you deem valuable and noteworthy.

 

CTA Best Practices

 

Apply CTAs Best Practices

 

CTA or Call-to-action buttons are important when it comes to grabbing the attention of your customers. That’s why the location and/or position of your CTA buttons; its design and the words used are crucial for it to be a success.

 

Design your CTA buttons, in such a way, that it prominently stands out in your site. Use words that resonate with your audience – this means avoiding generic terms such as “read more,” “learn more,” etc. Also, your CTAs must clearly state what the customer can expect once they click it.

 

You can incorporate CTAs to your blogs, email newsletter, landing pages, social media posts and homepage. The trick to the successful completion of a lead is to direct CTA links to a specific landing page that takes your visitor to your sales funnel (or your “offer page”), instead of directing them to another page that would require them to do more clicking.

 

Landing Pages that Convert

 

Landing Pages that Convert

 

The main purpose of producing landing pages is to attempt a visitor to become a lead. To ensure the effectivity of your landing page, keep the design simple, include your logo and information on what your visitor can expect once a successful transaction has transpired. Don’t forget to include a form requesting some information from your visitor.

 

Content-wise, only use information that would convert your visitor into a lead – this means restricting your content to one specific topic or offer.

 

video marketing strategy

 

Video Marketing

 

The strong presence of video marketing is undeniable. Just look at how powerful YouTube is. Even Facebook recognizes how influential videos can be – with the increase in engagement when compared to images posted on their social network.

 

Online marketers have been utilizing this tool and most have incorporated a video marketing strategy that would further expand their reach. From tutorials to informative videos; down to very creative methods in presenting their product, services and current offerings; one thing remains to be consistent, and that is delivering valuable video content that is interesting and informative in nature.

 

Limited Deals & Offers generate qualified leads

Limited Deals & Offers

 

Limited offers and deals are a great way to create a sense of urgency from your customers. When you provide products or services for a limited time, or till supplies last, then consumers are most likely to act much quicker. This is the reason why having “items on sale” and offering discounts will always be around – nobody can resist great deals! And this is a quicker way to generate qualified leads and initiate B2C engagement.

 

“Thank You” messages strengthen lead engagement

 

Don’t Forget “Thank You” Messages

 

“Thank You” messages are a great way to nurture and strengthen lead engagement – especially between a company and its consumer. This normally appears once the visitor has clicked the CTA button which leads them to a downloadable file, sign-up form, etc. After that has been accomplished, you can opt do an up-sell by arranging another CTA for a product, service or information related to what they have just received.

 

mobile friendly forms increase conversions

 

Adhere to the “Mobile First” Approach

 

Given that mobile has superseded desktops in terms of usage, it makes sense to focus on developing mobile-friendly tactics when trying to generate leads. Apart from having a responsive website that works well with every mobile device in the market, it is also crucial to design mobile-friendly forms if you are aiming to increase conversions through this medium. The goal is to make it convenient and easy for the user to input data on the form.

 

lead generation tactics

 

Use Tracking Tools

 

Utilizing tracking tools to measure your performance is a must as this demonstrates numeric evidence as to how effective your lead generation tactics are. By incorporating widely used tools such as Google Analytics, Unbounced (for landing pages) or using form insights, you’ll be able to determine which of your methods are working, which ones you need to refine further and which ones you need to do away with.

 

Refine, Refine, Refine

 

To ensure the long-term effectiveness of any lead generating strategies, continue to do what currently works for your organization, but keep testing new methods and ways to better enhance your lead generation digital marketing methods. Nothing works best than consistently and regularly monitoring and testing the performance of your current methods to get the best results possible.

 

In short, there are many tried and tested ways, and more still being developed, when it comes to generating leads – after all, it is crucial for any company to generate qualified leads to ensure the survival of their business. Outsourced lead generation services can provide expert services at affordable rates. So, if you’re looking to hire a lead generation specialist or a team of professionals, contact our recruitment at Outsourced today!

Software Behemoths of Online Retail: An eCommerce Platform Comparison:

August 3, 2017

eCommerce Platform Comparison

 

Given the convenience, accessibility and the efficiency that it has proven to deliver time and time again, it’s no wonder the eCommerce industry continues to grow in massive proportions. As large scaled enterprises, down to individuals who want to sell their goods on online marketplaces such as eBay and Amazon, it seems that everyone wants a piece of this pie and take a bite from its profit margin.

 

So if you’re looking to have your very own online store, it would be good for you to check out this eCommerce platform comparison when it comes to today’s top ecommerce platforms in order to figure out which of these software solution giants would best fit your requirements, lifestyle and needs.

 

Magento

 

Magento ecommerce platform

 

The Master when it comes to delivering unparalleled services to the biggest enterprises worldwide, Magento can whip its counterparts in the enterprise level since it is  considered as the market leader amongst its competitors in this arena.

 

The secret to Magento’s success in capturing the biggest brands in the market is its underlying technology and architecture; which should not come as a surprise given its robust, scalable, secure and reliable features. And as one of the most coveted platforms in the ecommerce industry, Magento provides cutting-edge solutions targeted towards businesses with specific needs.

 

With high-end features that puts many of today’s ecommerce software to shame, it solidifies its superiority in the market as the platform that is best suited for those ever-growing and expanding businesses. With its advance store modification capabilities, as well as its ability to handle high volume inventory, the Magento Enterprise Edition holds the gold standard when it comes to delivering customized requirements for today’s most complex online store needs.

 

Indeed, the Magento ecommerce platform is highly recommended for those of you who want to make it big on the web. And if you’re sold on this, then you can opt to look for the best magento developers to hire online. These seasoned Magento developers can definitely help you further enhance or develop your online store.

 

By choosing competent, if not certified, Magento developers to create or enhance your ecommerce site, you can sure that the quality of your Magento online store is at par with what the software is capable of delivering.

 

PROS:

  • 24/7 Support
  • As an open source platform, it is customizable and flexible given that you have full access to the code and database – without touching its core functionality.
  • It’s “Community” version is free and is suitable for small businesses. It also offers a wide range of packages that consist of client specific requirements which normally includes payment system, SEO and social media sharing.
  • It is free to download and install.
  • Easy to migrate from and to other platforms.
  • It is Cost-Effective. No additional fees will be charged even if your online store expands and grows – unlike other ecommerce platforms.
  • Self-hosted which means that you own and have complete control of your data. It also makes it more cost-efficient (no monthly fees).
  • Provides good user experience given its manageability and ease of use.
  • Enterprise version includes numerous built in, high-end features that includes:

a) Ads and Events Management – gives you the option for multiple layouts for events or special offers during holiday seasons or for promotional and sale offers.

b) Catalog Management – this feature allows you to upload thousands of product items in a single import

c) Contains Core Product Page

d) Customer Segmentation

e) Customized User Interface – a great feature that you can use to increase conversion by targeting user experience. You can modify the design of your storefront in accordance to the categories. This means that you can have several storefronts using one back-end management system.

f) Flexible Customer Service and Support – it offers great features for the customer which includes printed invoicing and bills; product delivery, shipping, wish list cart management and much more.

g) Marketing Tool – this includes SEO management functions that contains SEO friendly templates, Url rewrites, sitemap and Meta settings.

h) Multiple Pricing Options – this feature helps gather customer information on product preferences. You can also do an array of things related to pricing such as hiding prices to encourage visitors to log in; set up customer group pricing as well as pricing different items easily and efficiently.

i) Mobile Platform Support – Offers numerous mobile friendly templates that ensures responsive stores. This allows mobile shoppers to get a better view of the shopping cart and products on their mobile devices.

j) Modular Design and Templating with Blocks and Layouts – This is used as a basis for a developer to ensure code consistency given that it is not feasible to create code from scratch – especially for ecommerce based sites.

k) Multi-Store Management – Magento has made it extremely easy for developers to make changes with some minor tweaking at the back-end. It is “Multi-Store Enabled” which means managing multi-product catalogs has become very easy. Also, its multi-language support feature allows you to load your store in specific languages; provide localization features and multi-currency, tax options.

l) Multiple Payment Gateway Support

m) Order Management Tools – its order processing integration offers a wide range of order fulfillment solutions from partners such as QuickBooks, NetSuite and ShipStation. This ensures you that you have ready access to pertinent information such as your sales volume report.

n) Product Alerts – helps increase sales. Clients are alerted when items that were previously out-of-stock are now in-stock.

o) Scheduling Tools – automates/schedules tasks such as changing your site’s design themes (e.g. holidays), sending newsletters via email, promotion updates

p) Web Services – contains built-in features for web services such as SOAP, REST, XMLRPC that includes security authentication.

  • Contains a comprehensive resource library for growth, support and store management. It also includes demos and an online community of store owners, plus plug-in developers that you can reach out to for assistance.
  • Has a fast-growing community of quality and certified Magento developers that continuously contributes comprehensive features that helps in the enhancement of Magento ecommerce stores. This also means that technical support is readily available.
  • Has the capability to build as many support modules as needed. In addition, deployment and hosting tools are directly tied to Magento.
  • It has the capacity to host over 5,00,000 products and handle over 80,000 orders (hourly) which is ideal for large enterprises.
  • Offers a wide range of themes (allowing your online store stand out).
  • Regular Magento events such as ‘Meet Magento’ shows the popularity of the brand and ensures you that there are no shortage of seasoned Magento developers.
  • Secure with regular security path releases.
  • It is Social Commerce “Friendly” – which means that it allows you to sell on social media platforms using its free extensions.
  • It offers a vast network of existing extensions (both free and paid at the Magento Connect Marketplace – the largest e-commerce app marketplace) to better scale and enhance your online business store. Examples of these include customer loyalty functionality, barcode creation, adding a blog to your store and increase conversion by using Nosto. This free tool tracks unique visitor behavior and offers them items in accordance to their online behavior.

 

CONS:

  • Advanced Enterprise version costs a minimum of $20,000/year.
  • Competent or certified Magento developers are required to ensure that your site will work in accordance to your requirements.
  • Time-consuming given the complexity of the platform.

 

Best Suited For:

  • Enterprise-level merchants/stores with a large volume of products. 
  • Best for building a self-hosted, full-featured eCommece store on your own; which means running a store using your own server and being able to customize it, in accordance to your requirements/preferences.

 

Shopify

enterprise ecommerce platforms

 

Unprecedented in its popularity, Shopify is the software solution to beat as it holds the title of being the “Queen Bee” in the eCommerce platform industry.

 

As one of the more powerful all-in-one ecommerce platform in the market, its supremacy is undoubtedly its simplicity, wherein navigation and functionality is seamless, effortless and easy – even for a non-techie novice.

 

No wonder it’s used and loved by almost half a million online retailers and business owners worldwide.

 

With its ability to easily upload an unlimited number of products, while having complete control over other variants such as your overall inventory, Shopify makes it easy to sell products online by taking advantage of their plug-ins (or add-ons).

 

You can install free plug-ins or purchase paid ones to help boost your sales, enhance user experience and build your brand online. You can also integrate your store to social networks namely Facebook, Twitter and Pinterest, and use these popular sites to sell your products and further expand your reach.

 

With elegant design templates that executes a distinct look and feel that caters to any storefront theme, Shopify’s regalities extend to its stellar customer service which makes you feel that there is absolutely nothing more that you could ask for, from a one-stop-shop…until you feel the need to grow and expand your store further.

 

Now if this is the case, it is best to check out Shopify plus for it is considered as one of the best enterprise ecommerce platforms today, and is geared towards high-volume and fast-growing merchants

 

PROS:

  • Ability to upload an unlimited amount of products.
  • Offers 24/7 support (via chat, email or phone) including tutorials.
  • A strong base support from the Shopify community to help you with any issues that you may encounter with the platform.
  • An API that can automate the development of an entire store virtually.
  • Easy setup
  • Easy to customize (for developers)
  • Easy to migrate from and to other platforms.
  • Hosted and supported by Shopify.
  • No transaction fees
  • Offers over 100 free and paid customizable plug and play Shopify templates.
  • Basic Shopify pricing costs about $13 a month.
  • Offers “lite plans” for $9 a month (so you can sell to Facebook or install a “buy button” to sell your good to other sites).
  • Social commerce “friendly” – easily set up a store in Facebook, etc.
  • Responsive web design (works well for all devices).
  • Secure and integrated with major payment gateways.
  • SEO friendly and ready
  • Stellar features include – user-friendly interface with a backend control panel that is simple and easy to navigate.
  • trail option
  • No additional fees based on the sales that you generate (which means no bumping you to a higher pricing tier).
  • Mobile friendly and accessible, with fully developed iOS and Android apps, for quick dashboard access.
  • Over 1500 apps (plugins/extensions) to help in the customization and expansion of businesses.
  • Provides native functionality that triggers abandoned-cart-saver email that sends an email to the storeowner when cart has been abandoned (so you can reach out to potential customers that abandoned the cart and usher them to visit the store again).

 

CONS:

  • There is limitation within the framework since it uses its own code language called “Liquid.” This means that customization and additional functionalities comes at an additional fee per month.
  • Checkout page is not customizable (except the logo & the customized CSS changes).
  • Redirects you away from your domain name during checkout process. This means that you have no complete control over your own data.
  • If you use Shopify Payment, you’ll be charged an additional transaction fee for every sale.
  • Offers 24/7 support – with a fee.
  • Not the most affordable platform given its limited feature.

 

Best Suited For:

  • Beginners with not a lot of technical know-how.
  • Small to medium sized businesses with conventional store requirements.

 

WooCommerce

open source ecommerce platforms

Image source: moviestonight.files.wordpress.com

If you enjoy the ease, simplicity and flow of using WordPress, then you’ll appreciate using WooCommerce as your ecommerce platform – provided that your online store doesn’t handle thousands of orders daily.

 

Think of them as Tweedledee and Tweedledum, both owned by Automattic, and basically tied to the hip – since WooCommerce can only work if you have a WordPress account/site.

 

The great thing about this, is that the transition from WordPress to WooCommerce is pretty easy. On top of that, you get to enjoy the same benefits associated with WordPress when you consider using WooCommerce as your ecommerce platform.

 

Most notably, its content driven feature helps your store rank in Google – as long as you produce quality content that goes well with your online business. Moreover, this platform is very SEO friendly given the way it’s Content Management System (CMS) is set-up.

 

Now with a bit of technical know-how, you would definitely choose WooCommerce over hosted platforms (e.g. Shopify and BigCommerce), given the flexibility that it offers. You see, unlike hosted platforms, you can customize your site in accordance to your preferences without breaking the bank (ahem… Magento) – making this one of the most appealing open source ecommerce platforms to work with.

 

As your store begins to grow, you’ll most likely need additional features to further develop it, and WooCommerce does the trick. With a wide range of plug-ins that assists you in creating a seamless and robust online shopping experience, it’s a fact that WooCommerce can “woo” your customers with its seemingly limitless resources when it comes to the enhancement of your overall store image.

 

So if you’re looking to build beautiful and professionally designed store sites for free, WooCommerce would have to be the platform for your business needs.

 

PROS:

  • A free “open-source” plugin for WordPress that allows full customization since you have full access to the code and database.
  • Offers free core features on a self-hosted WordPress site such as its standard blogging page.
  • Easy transition from WordPress to WooCommerce.
  • Easy to set-up (which could take just a couple of hours).
  • Very user friendly – once installed, you will notice that it is similar to web pages in WP, with extra fields such as pricing, product description, sizes, etc.
  • Great flexibility and customization of features such as the creation of affiliate deals (for bloggers), coupon codes, membership products, downloadable items (e-books), etc.
  • Has a built-in analytics system to gather your statistics such as site traffic, orders, conversions and more.
  • Other notably features that you can easily manage includes customer engagement tools; emails, product catalogue, inventory tracking, localization, delivery status, order tracking, tax setting and more.
  • Offers a vast range of WooCommerce store theme designs for your online store; which looks great on all devices.
  • Additionally, many of today’s paid WP themes include a One (1) Click Demo Import feature that allows you to develop the type of online store that matches what you want it to look and feel like.
  • Is Mobile and offers some of the best SEO features (e.g. Yoast)
  • Has the largest library of plugins to easily create customized solutions for the enhancement of your store (especially as it grows).

e.g.

  1. WP Simple Pay Pro – perfect for those selling only one (1) product or service on their WordPress site.
  2. Go Pricing – a pricing table that showcases multiple product options that supports media elements such as audio, image, map or video.

 

  • It’s self-hosted which means that you own and have complete control of your data. It also makes it more cost-efficient (no monthly fees).
  • Great shopping cart and payment gateway features that includes connecting with payment processors like Paypal, Amazon & Strip – which are easy to install.
  • Abundance of quality WordPress developers which makes it easier and more affordable to hire one.
  • A large community of WP developers means more support (especially with regards to technical issues). Plus they continually develop additional add-ons (plug-ins) to further enhance the platform’s capability to deliver additional quality features.

 

CONS:

  • Coined as a much “lighter” ecommerce platform, it may not be suitable for enterprise level stores.
  • Slightly more complicated compared to Shopify given the coding and customization requirements (if any).
  • As an “open source” platform, security issues may be a cause for concern. This means that you need to be vigilant and ensure that your site is secure and is updated all the time.
  • A fee is required if you want a fully integrated and functional WooCommerce shopping cart.

 

Best Suited For:

  • Small to medium size businesses that requires and/or prefers a more customized site.
  • Perfect for web-shops that have a limited product range (roughly, not more than 10K) and are more content driven.

 

BigCommerce

biggest ecommerce platforms

 

As one of the biggest ecommerce platforms today, BigCommerce is best known for selling products in multiple stores – all at once. This means that if you still want to sell your goods in other third party online marketplaces such as Etsy, eBay and Amazon, BigCommerce can help you cross-list your products while maintaining your inventory; whilst noting down all the places that you’re selling to.

 

Considered as the “Complete Shopping Cart Software for Growing Businesses,” it offers an extensive range of features that assures you of having a positive user experience and high sales volume.

 

Now being pitted against Shopify should not come as a shock given its similar features that includes being hosted platforms with an almost identical dashboard and admin panels – which are easy to navigate. Both software also offer prices at the same range except that BigCommerce does not charge transaction fees the way Shopify does.

 

Another reason why BigCommerce is a great alternative to Shopify is that you have the option to do some coding to further enhance your site (and this is something that Shopify cannot offer without additional fees – yet again).

 

Now if you want to do away with coding, editing HTML/CSS as well as the integration of plug-ins, this would not be a problem. BigCommerce is a full-fledged online store which means that it’s easier to create your online store using this ecommerce platform given its comprehensive built in features that is far more advance compared to Shopify.

 

Until recently, one of BigCommerce’s biggest drawback was its lack of themes, but as of August 2017, it now has 7 free themes and roughly 94 paid ones. The good thing about BigCommerce’s themes is that it gives a more fluid and modern twist that enhances the user’s experience.

 

By adding merchandizing features directed towards categorization, plus offering different sized catalogs, it’s easy to see why BigCommerce continues to be one of the behemoths of the ecommerce platform pack – it just keeps innovating itself to help increase your revenue and build your brand image online.

 

PROS:

  • Offers free and paid themes that are responsive and provides a great mobile experience
  • Coding options are available to further enhance your online store.
  • Great Abandonment feature in its Shopping Cart. This allows the shop owner to schedule a series of up to three emails to help win customers back.
  • It has a wide range of features geared towards increasing your revenue.

 

e.g.

  1. Implementation of Google Trusted Stores & Google Shopping Feeds which can turn searchers into customers.
  2. Built-in features such as analytics, coupons, newsletters, gift cards, reviews, ratings, shipping, tax settings and more – helping improve the store’s productivity.

 

  • Easy transfer of product listings from existing online marketplaces (including other ecommerce platforms) to BigCommerce.
  • It is social commerce “friendly” since you can integrate your store in Facebook. Additionally, it can also be integrated in other third party sites such as eBay and Google Shopping.
  • Offers unlimited products, bandwidth and storage.
  • There is no charge for transactions made.
  • Available support to help you with any issues that you may encounter through their modules/guides, educational videos, visual representations and wizard set-up.
  • Offers support such as 24/7 email and chat, though their phone support does come with time constraints.
  • Offer a vast range of plugins that easily creates customized solutions for the enhancement of your store (especially as it grows).

CONS:

  • Lack of free themes (though they do carry an extensive list of premium themes which are customizable) for that unique look that you may want your storefront to have.
  • Significant Cost Increase in its pricing structure. If you make more than $125,000 in revenue, it forces you to upgrade its Enterprise Plan.
  • Falls short on mobile accessibility which means that quick access to your dashboard and making the necessary changes is cumbersome – especially when your business starts to grow.

 

Best Suited For:

  • Best for small- to medium-sized web stores.
  • Ideal for those who want to sell products in multiple stores, all at once.
  • Great platform for non-technical store owners who want a full-fledge store by having access to an expansive list of built in features to help them enhance their online store.

 

So there you have it, the eCommerce platform giants that have proven their staying power and capabilities when it comes to delivering successful, robust, scalable and profitable stores to online retailers worldwide. To get tips on how to find the right web development and design company that can help you find professional and reliable eCommerce web developers that specializes in Magento, Shopify, WooCommerce or BigCommerce, contact our recruitment team at Outsourced today.

 

Tips On Hiring the Right Web Design and Development Company

July 10, 2017

Web Design and Development Company

 

When it comes to building or redesigning your website, it is crucial that you take into consideration the amount of time, money and the quality of the work being delivered. After all, your brand is being viewed on the internet by billions of online users who could potentially be converted into clients or consumers.

 

Proper consideration and a strategic approach must therefore be implemented. The success of your online vision will greatly depend on the web design and development company that you’ll be hiring.

 

Since they will be your online marketing partner whose goal is to help you deliver your message across your audience on a global scale, then similar to hiring an employee, you need to do your homework. You need to conduct background checking, an interview process, performance review and ask for their portfolio as well as references.

 

Here are some tips that you can apply before hiring any professional website design and development firm:

 

  1. Strategic Approach

web design and development

Given the complexity of web design and development, you have to make sure that the company can present a strategic process as to how they plan to execute the entire project from start to finish.

Reputable companies with years of experience can deliver projects successfully – due to the experiences that they have accumulated over the years of doing this type of service.

If you feel confident that they are able to explain fully and clearly how they plan to accomplish everything, while including you in the process, then this is a good sign that they know what they are doing and can provide you with timely feedback regarding any concerns, questions or inquiries that you may have along the way.

2. Portfolio

 

professional website design

A company’s portfolio is their calling card and it’s always good to get a couple of agencies before you settle on one.

The best way to figure out which are the really good ones would be to browse online and check for yourself. See if their style and design is something that is visually appealing to you. On the more technical side, you could check if their sites are custom made or theme-built.

Other things to consider would be the ease in maneuvering the site (user experience), how innovative and creative is it (functionality), does it work well on mobile devices (mobile responsiveness) and does the site upload within the span of a second or two (site performance).

3. Reputation

 

web design and development services

Are they known in their industry as experts? Who are their clients and what projects have they worked on in the past? What types of feedbacks have they gotten over the years with regards to the services that they have provided? What about their work ethics?

This is the one of the main reasons why some companies are able to grow at a faster pace than others. Word of mouth plays a huge role when it comes to referring a company’s service to another business. Testimonials and reviews from reliable sources and reputable individuals increases a company’s credibility. It is also recommended that you check them out online and see what is being said about them and not base everything on what’s written on their website.

Feel free to ask for any credentials that they may have acquired over time and how they stay up-to-date with the latest trends and best practices, since technology is a field known to be an ever evolving and changing industry.

Oh, and another great tip, if they offer web design and development services, be sure to check out their website and see if their site represents everything that they say and do. After all, a company’s website is the best representation of who they are, what they can do and how they want to be perceived.

Remember that websites are one of the most powerful marketing tools online.

4. Dedicated Team

 

website design and development

 

Full disclosure is recommended when it comes to the team that will be working on your website. There are companies that say in-house development is the way the go while others may outsource some services, staff or acquire independent contractors to provide a broader range of services at cost effective rates.

If you come across companies that outsource some services, feel free to ask for the credentials of those independent contractors and ask how they are able to manage this type of set-up so you can feel confident in moving forward with them.

For website design and development agencies that outsource, they normally have experts within their company who manages the teams. These are the Project Managers (PM) and they are the ones who ensure that projects are delivered on time – without sacrificing quality. Clients should be able to touch base with PMs any time with regards to anything that pertains to their websites.

In the end, the results will speak for itself. As long as there is a well-placed strategic process and approach being followed, as well as a dedicated team working on your web project, then you have nothing to worry about.

 

5. In-Depth Knowledge on CMS

 

web development company

 

Today’s content management system (CMS) contain core features and functionality that allows you to create content from the backend portion of your website (think of Wordpress and how easy it is to create content using this platform).

Now a really good web development company can customize your CMS in accordance to what your website requires with the implementation of best practices. Since most would prefer a more customized website, it would be good to hire a company that can build a CMS that meets your standards.

To do this, you simply ask for a demonstration. Ask them to show you the websites they’ve created and to walk you through the backend process. In doing so, this will show you the types of CMS that they have built for their clients and how they customised it to meet the specific needs of that project.

6. Additional Services

 

web design firm

 

Another great “Come-on” would be “add-ons.” This basically means providing other services apart from what their expertise may be.

So for a web design firm and development company, add-ons could include, digital marketing services such as seo, sem and social media marketing which can help promote your website effectively; copywriting and content creation, email marketing, branding services and so on.

 

  1. Price

web design outsourcing

 

Prices would normally depend on the scope of the project. Asking them to itemize everything gives you an idea as to what exactly you’re paying for. Comparing the end results that each professional website builder and web design businesses have produced is another great way to determine if the prices they offer is at par with the quality of their work based on industry standards.

And this is where outsourcing has become a popular trend especially amongst small to medium size businesses.

Since budget plays a huge role in determining if you are able to afford a web design and web development agency that allows you to have the kind of website that meets your standards without breaking the bank, then web design outsourcing and development could be a great option for you.

Here are some guidelines that you can look into when it comes searching for the right outsourcing partner.

Once you have found the right outsourcing company for your business, you should be able to work with them for as long as you’ve done your homework, which simply means applying the tips provided in this article.

Selecting the right web design and web development firm can make a huge difference on how your brand and services are being marketed – and as such, help generate leads, sales and exposure online.

6 Sure Fire Ways on How to Promote Your Website Effectively

June 19, 2017

How to Promote Your Website

With everyone using the internet and being on their mobile device 24/7, businesses can greatly benefit from having an online presence. This means that as a business owner you understand the effect of a well-engineered website. A well-marketed website enables you to successfully promote your products, brand or services in the digital realm – hence, meeting your business goals.

 

So how do you promote your website?

 

Well, in order to know if you are utilising your site to the fullest, you must ask yourself these following questions:

  • Are you promoting your brand to the right market?
  • Are you getting visits from your website?
  • And if so, are you generating leads and making sales?

 

Below are the top reasons why businesses invest in a website:

  • Gain Online Presence (Branding)
  • Feature & Sell Products and/or Services (Sales)
  • Inform or Educate (being considered an Authority in their Niche)
  • Build Online Relationships (become a Reputable Brand that People Can Trust)

 

Given the statements above, you can see why it is crucial for you to take the necessary steps to ensure that you are doing your part when it comes to promoting your website.

 

Here are the basics on how to market your website effectively online:

 

Search Engine Marketing

As the name implies, Search Engine Marketing’s purpose is to create online visibility in search engines – specifically Google. A study shows that search engines still takes the lead compared to social and email marketing.

Depending on your budget, you may opt to get an SEO or PPC specialist to help you with this – or you may want to learn to do it yourself.

 

On-Page SEO

When it comes to making your website search-engine friendly, you can start by familiarising yourself with the basics when it comes to “On-Page SEO.”

Some of the things you would need to know about “On-Page SEO” is to do “keyword research.” This means generating the right keywords for your business.

Use the Google Keyword Tool when deciding on a relevant phrase or “keywords” that best represents your business, service or product.

 

 

Create the “Meta details” for your site. These should include the keywords you’ve chosen. We call these the “Meta title and description” and your top pages such as the Home, About, Service, Contact, etc. should contain these.

e.g. meta title: BPO Philippines | IT Outsourcing | Outsourced

e.g. meta description (from the site’s source code) – Outsourced is a leading IT outsourcing company that handles outsource staffing worldwide. As a premier IT BPO Philippines, we offer high quality service.

 

Remember that you need to consider a formula when it comes to the length of your meta title and description. Your Meta title should not exceed 60 characters (include your business name); and your Meta description should not exceed 160 characters (again, include your business name).

Doing internal-linking building within your site is a must – specifically within your blogs posts. The idea behind this, is that when you link a post to another relevant post, your site’s visitors tend to stay longer on your website because they find that your blog is full of information that they want and need – or simply find interesting. Therefore, your blog post must be of value to your audience, otherwise they will leave your site and this will reflect in your stats – which you can view in Google Analytics.

 

Off-Page SEO

There are numerous ways of acquiring backlinks, but it’s important for you to know that you must only focus on producing quality backlinks – otherwise you risk getting penalised by Google. Having said that, building links is a powerful way to ensure that your website ranks high on Google’s search engine.

 

Here are Some Ways on How to Promote a Website through Backlinks

  • Check your competitor’s backlink history with tools such as ahrefs and check their metrics to ensure that you only grab the best links (remember, quality is crucial here).
  • Guest posting is another great way to build quality links from authoritative sites
  • Article syndication
  • Infographics
  • Local listings such as Google, Yahoo!, Bing and Yelp
  • Niche Directories
  • Verify Google+ Local Listing (formerly Google Places)

 

Pay-Per-Click (PPC)

Pay-Per-Click (PPC) is another great way to produce traffic for your site and create exposure for your products and/or services. If you can generate the best keywords for your niche, coupled with compelling Ads, the possibility of your ads getting clicked is increased.

 

Your Advertising Options Includes:

  • Text Ads
  • Banner Ads
  • Native Ads

 

 Content Marketing

 

Content is King. How often do you hear this from online marketers?

If you feel that creating copies is not your strong suit, you can hire a great copywriter who can produce the kind of quality content that represents what you want to communicate to your audience or market.

You simply create an outline and state your objectives clearly so that your copywriter can effectively develop a content that not only delivers results but also contains your thoughts and ideas on specific topics (after all, you are the expert!).

Otherwise, you may also want to incorporate the skyscraper technique which gives you an idea as to what people are interested in reading when it comes to your industry. Because truth be told, although content plays a vital role when it comes to ranking in search engines like Google, quality will always out-rank quantity.

This means that you must invest time in creating your articles. Your posts must be informative, entertaining and interesting in nature so that people will read it, talk about it and share it. Once your content goes viral, you will not only place your brand in the forefront of your niche, but you’ll eventually build a name for yourself and your business – making you an authority in your field.

 

 

Plus, blogging regularly can really drive traffic to your website. Many of today’s online marketers will testify that most of your leads will be coming from this medium – which is not surprising given that content lasts forever while paid advertising will only be useful for as long as there is a budget for it.

And if your content is really good, other sites can opt to syndicate this. You can make this happen by reaching out to other site owners within your niche and have them feature your article in their website with the intention of luring their audience to your site. To do this, you simply include an author’s byline.

There is also the comment section of your blog which I highly recommend you use. This is where people can leave comments and ask questions about your business and/or products. This is an effective way for businesses to build relationships with current and potential customers – in addition to interacting with people online and getting more site visits.

 

Don’t Forget To Apply The Following To Further Enhance Your Blog Post:

  • Use long-tail keywords
  • Use similar keywords within the content
  • Use images, gifs, infographics, videos
  • Include links from authoritative sites
  • Link to relevant articles in your blog

 

Guest Blogging

 

As mentioned earlier, a great way to build backlinks and to increase site visits is to do outreach to authoritative websites that are related to your niche. You simply pitch some topics and ask if you can do some guests postings for them. Building relationships with the site owners and their audience is a sure-fire way to get the right leads for your niche.

Again, you may opt to do this yourself, hire a copywriter or get some people from your team to write about topics that are of value to your market.

 

Social Media Marketing

 

The power and influence of social media is simply undeniable!

You’ve seen influencers and celebrities getting paid more and getting chosen for projects over their contemporaries simply from the number of followers they have online.

The magic or appeal of social media is how interactive it can be. Engagement is key here.

It’s why social media icons and share buttons are a staple on many of today’s websites. This allows people to follow their favourite brands as well as the businesses that they patronise.

Is it any wonder why it has become an advertising platform for many of today’s popular social media networks such as Facebook, Twitter, Instagram, Pinterest, Snapchat, LinkedIn, etc.? It’s that effective!

You can read more about this in our previous article on SEO VS SMM: The Online Traffic Showdown.

 

This brings us to the conclusion as to why businesses rack their brains out in coming up with fun and creative ways to lure people to their site while promoting their brand, products and services through contests, polls, surveys and giveaways. This is a very good way of leveraging the power of social media. Oh, and let’s not forget to exploit the power of a Hashtag (#) when doing any of these popular methods.

Now if you’re reluctant to spend on social, you can choose to utilise this medium by incorporating an editorial calendar in order to capitalise on your SEO and content marketing efforts so that it doesn’t go to waste.

 

Infographics

 

It’s a fact that visual content gets shared more and infographics are no exception.

Not only are these informative in nature but also much shorter compared to written content – not to mention more visually appealing and interesting.

If you’re not adept in creating visuals, then you may hire and conceptualise with a graphic designer. Otherwise, an alternative would be to use Visual.ly.

How to market a website using infographics: Below are some places where you can share your Infographics:

  • Blogs
  • Directories
  • Document Sharing Sites
  • Email
  • Outreach (blogs and sites of similar niche)
  • Press Release Distribution
  • Social Media

 

Email Marketing

 

In this digital age, the assumption is that everyone has an email that they check regularly.

Therefore, I cannot stress the importance of building an email list when you start your business. This is a crucial component in promoting your website – and anything that has to do with your business.

Email marketing is viewed as a more personal approach towards your target market – which is why, in terms of customer acquisition, it wins hands down over social.

Not only is it inexpensive, easy and effective, you can also measure its performance and customise it – so don’t be afraid to get creative with your email newsletter campaigns.

 

 

So there you have it. Your top six (6) ways on how to promote a website on the World Wide Web.

By incorporating these consistently in your marketing routine, you’ll see your traffic increase, your social network expand and grow, as well as gaining visibility in search engines while attaining brand recognition within your industry.

So what are you waiting for… go ahead and start promoting your website using these sure fire methods that’ll bring more exposure and revenue to your brand and company.

 

 

SEO VS SMM: The Online Traffic Showdown

May 5, 2017

SEO vs. SMM… is is just the battle of the fittest?

Is there value in having both?  

Let’s explore, shall we?

Online Traffic: It’s Important

Now, more so than ever before, there is a heightened importance on managing a successful online presence. It’s not just, ‘suggested’, or considered, ‘advantageous’, it’s a necessity to include it as a part of your brand/business marketing strategy.

Organic traffic, or as most of us know it as, ‘SEO’ (Search Engine Optimisation), refers to the natural position of your website in the Google search results. It’s all about making your way up to that glorified, top position.

But, before we discuss ways in which we have to get there, let’s first get to the matter of why ranking is so important.

 

smm1

 

Well, look at it this way. Picture the last time you watched a running race – or any sort of sporting event, for that matter. Think of the competitors… which one do you remember most? Was it the person who came in fourth or fifth? Or, was it the person who came first- the one that won?

I’m putting my bets down that it was the latter.

By being in that no.1 ranked position, not only do you receive the most attention, you’re also remembered more than any of your fellow competitors. People talk about you and they also  gain trust in your capabilities.

In non-metaphorical terms, it helps your website to be more visible near visitors who would potentially look for information or products related to your site/brand.

Organic traffic/SEO refers to unpaid search results, and that’s exactly why your ranking will rely completely on the relevance of your website’s content. A strong SEO strategy would be one based on many techniques and methods that would help increase your positioning, and further, increase your sales.

 

So, What’s SMM?

 

Other than being another acronym we all have to remember, SMM (Social Media Marketing) is the latest generation of digital marketing. It was born after the Internet experienced the ‘social media boom’.  SMM strategy helps websites/brands to gain traffic as well as readers’ attention using social media platforms. It’s all about instantaneous appeal and standing out with interactive  and creative content relating to your business  on social networks such as:

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn

By doing so, you’re appealing/reaching to a large audience who are likely to share your posts within their personal profiles – which opens up an even broader market to people who wouldn’t have necessarily taken notice of your ad, otherwise. This is called, ‘electronic word of mouth’ (eWoM).

Its user-friendly interactivity as well as the virility that information is able to be spread  via social media platforms constitute the added value of SMM strategy to help promote brand awareness and increase online and even offline conversions.

 

Who Benefits Most From SEO?

 

In one way or another, SEO will be beneficial to your brand. However, it will not always have the same potential for every business.

 

smm2

Examples of ways in which SEO can benefit your business:

  • Businesses with limited resources and revenues and limited customer base (e.g : small business and startups) : to increase their visibility by limiting large investments
  • “Niche companies” that specialise in products or services that target a specific audience. SEO helps to eliminate the competitors.
  • Locally based companies : by having the ability to hone their advertisements to local searches and geographic keywords only. This would be your restaurants, bars, maintenance professionals, home repairs, etc
  • Online businesses/pure players. These guys have no choice but to use SEO because that’s where their entire market lives. If you’re not appearing on the search engines, how will new potential customers begin to find you?

Click here for an ultimate guide to Outsourcing SEO in the Philippines.

What Kinds Of Businesses Benefit Most From SMM

 

Small businesses that seek to connect with their consumers with visually appealing content, (restaurants, coffee shops, furniture shops, clothing, lifestyle brands, consumer goods). A lot of small businesses like to promote their brand or products through eye-catching images and videos and attractive designs This is usually found on the social networks such as Facebook, Instagram, Pinterest & Twitter.

Although it was long considered that SMM benefited exclusively B2C companies, many digital marketers today think this concept be outdated. In a survey conducted by Omobono, 79% of marketers said that social media is the most effective marketing channel for B2B.
According to eMarketer, 60% of surveyors listed ‘thought leadership’ as the main reason for B2B companies to use Social Networks.

Moreover, it is a way of differentiation for competing businesses. It helps them to demonstrate their added-value and expertise. The general purpose is also to build relationships and trust with customers via effective Social Networks such as Linkedin.

It cannot be expressed enough how valuable LinkedIn is to B2B companies. The Content Marketing Institute conducted a survey which showed that 63% of marketers rated LinkedIn as the most effective B2B social platform. However, it is not the only effective platform for B2B companies. Twitter and YouTube were also listed as very effective channels to promote business awareness and services.

 

Whether You’re B2C or B2B, You Should Be Utilising Both

 

While they have their obvious overlaps, both SEO and SMM require different approaches.

SEO is a long term strategy. It can take a while for that credibility to be achieved  and that also means visibility.

SMM is a short term strategy. Social Media happens in real-time and whatever the content you decide to promote is, it will appear immediately.

smm3

Both SEO and SEM are also quite different regarding the user’s’ intentions and purposes. Visitors from SMM are less likely to buy off the bat. Social Media is about browsing, and that’s exactly what consumers were doing when they stumbled upon your Ad. It is not so much as to drive conversions, but rather to create brand and consumer awareness that will eventually lead them back to your store.

On the other hand, visitors from search engines/SEO are far more likely to buy immediately, however they’re extremely less likely to share/ help you to attain more customers.

Here’s what we can understand… while SEO and SMM are both clearly effective in different ways, neither will work as effectively without the other one to fall back on. Even though both digital marketing approaches are unique, they are not entirely independent.

For example, you can use your website’s SEO keywords, Meta Titles and Meta Descriptions for your SMM. And in turn, SMM assists your SEO by strengthening your brand’s image. It also confirms search research which reassures consumers (when a user discovers a new brand via search engines, a lot of the time he/she will check out their Facebook/Instragram accounts.

SEO and SMM, Search and Social strategies represent a good balance of traffic for your website.

Point blankly, the more places you can connect with your audience, the more likely to you are to attain and acquire more leads. Outsourcing your SEO and SMM to a professional offshore team would assure that your digital marketing strategy is executed expertly and effectively. Managing it from day-to-day can become a 24/7 job. Having someone designated to look after your online traffic and marketing will give you the peace of mind that’s it’s being handled by a professional. It will also provide you with ensured cost and time efficiency. 

Outsourced Quality Assured, Inc. is a leading IT outsource philippines company that continues to dominate the IT BPM industry market. We provide a dedicated offshore staff to handle any outsource task for businesses worldwide. As one of the top IT outsourced philippines experts today, our goal is to find and place exceptional remote workers who are sure to exceed your expectations.  For more information on how to get started, contact us today.

Philippine Outsourcing: All You Need to Know

March 14, 2017

For many years, India was the country that was known for outsourcing solutions. However, other Asian countries have started to rise up as new and advantageous opportunities for outsourcing. One of such countries is the Philippines.

When looking into business process outsourcing (BPO), you’ll see that this industry has been steadily increasing within the Philippines. It is currently the second largest contributor to GPD for the country. The Philippines serves as a resource for business process outsourcing for countries around the world, including the United States.

So why should you consider Philippine outsourcing, and what kind of services can you outsource to the Philippines? Let’s discuss these points in more detail.

 

philippine outsourcing4

 

Benefits of Philippine Outsourcing

·       Good Economic Situation

Continuous economic growth over the last few years has led to good projections for the future of the Philippines. Also, the good relationship between the Philippines and the United States creates an environment that supports further growth.

philippine outsourcing

·       Language and Culture

The official languages of the Philippines are Filipino and English. Actually, the Philippines is one of the largest countries of English speakers. Beyond the fact that most Filipinos are fluent in English, their accent is known to be somewhat neutral. This is a huge advantage for customer service providers.

Along with the language, the culture of the Philippines is also conducive to outsourcing. The Philippines was colonized by the United States between the years 1899 and 1946. The influence that the United States left on this nation is clearly evident.

As a people, Filipinos also tend to be very adaptable.

·       Cost Reductions

The cost of living in the Philippines is significantly lower than in the United States, meaning that wages are also quite a bit lower. In fact, a contact center agent may earn as much as 20% less in the Philippines than in the United States.

Besides this, property prices and operational overhead are all significantly lower than in the United States.

·       Government Support

Due to the fast growth of Philippine outsourcing, the government has aided in making this a profitable industry for the country. Thus, there are investment incentives and other government policies that help outsourcers to save money.

Another government aid has come through the Technical Education and Skills Development Authority. This department has government-sponsored programs to train outsourced workers.

 

philippine outsourcing 2

·       Diverse Experience and Talent

Due to new government policies towards the growth of the BPO industry, many universities in the Philippines now offer BPO-specific courses to help train new workers in this field. As a result, the skilled workforce is more willing and able to meet the needs of outsourcers from around the world, no matter what the focus.

What to Outsource to the Philippines

Now that we’ve seen why outsourcing to the Philippines is a good idea, what business processes could you outsource there?

Here are some:

  • SEO services

  • Managing Business Processes

  • Social Media

  • Copywriting

  • Customer Service

  • Webmaster

Outsourcing is a great way to optimize business profits while saving money. See what doors of opportunity you can open for your business with this fantastic tool.

 

Outsourced Quality Assured, Inc. is a leading IT outsource philippines company that continues to dominate the IT BPM industry market. We provide a dedicated offshore staff to handle any outsource task for businesses worldwide. As one of the top IT outsourced philippines experts today, our goal is to find and place exceptional remote workers who are sure to exceed your expectations.  For more information on how to get started, contact us today.

RightSourcing: What’s Right For Your Business?

February 23, 2017

Right sourcing (Rightsourcing) is about choosing the correct source to provide your required service. It’s a fairly contemporary term that has surfaced due to the rise and relevance of outsourcing, and what it really boils down to, is one simple question,

‘What is the right source for my business?’

rightsourcing

 

It asks companies to consider whether they are best served hiring in-house (insource) or contracting to a 3rd Party (Outsource).The concept of rightsourcing ensures that every core business component is delivering the maximum value to your organisation.

Points to be considered when making such a decision are:

  • Cost savings
  • Quality
  • Expediency
  • Flexibility
  • Business transformation
  • Business focuses.

Outsourcing to a BPO company is the efficient practice of re-shifting those non-core processes from internal employees to external professionals. These are those mandatory activities that requires a specialised eye but do not need to be undertaken in-house. It is extremely cost-effective, however it does not cut on quality. In an ideal case, you should see a spike in business performance.

Although it may still seem like a relatively new concept in the business world, the truth is, the concept of outsourcing isn’t all that revolutionary. Think about where your last car was manufactured, or what the label on your go-to sweater says. Just have a look at that coffee you’re drinking. I can tell you now, those coffee beans weren’t locally produced.

So, why is the concept of outsourcing so popular in 2017?  Because more and more, companies are looking to scale and optimise the functionality of their businesses. And outsourcing, in many cases provides a regulated structure to the flow of your business.

How Does Outsourcing Deliver Value?

Think of it this way: if it is a task or process that is required of your business, however is quite timely, most likely, this is the sort of job that can be outsourced.

The decision should not be based on cost per hour alone, you should also consider quality of delivery. Every organisation/company needs to consider their unique business objectives and consider how outsourcing can benefit optimisation of internal processes.  Ask yourself, what are the productivity benefits? 

Even though your offshore staff cannot be in the office with you, they will report to you directly every business day, within your business hour. Essentially, they are an extension of your team. And with the benefits of advanced digital technology, they are just a click of a button away (phone/skype/email).

You’re still in charge. The standards they work to are at your command – you tell them which systems and processes you would like them to follow.

rightsourcing

How Do I Begin The Outsourcing Process?

Initiating the outsourcing process is simple. All you have to do is provide the BPO with a job description, detailing exactly what your requirements are and the rest will be done for you. The outsourcing company will then either provide you with one of their current staff members, or they will make a recruitment that adheres to your specific wants and needs.

So Where Does RightSourcing Come Into Play?

The fundamental question you need to ask yourself is simply, ‘who will do the job better and more efficiently?‘ By breaking down the steps and understanding the biggest competencies as well as weaknesses of your in-house team, you will be able to effectively right source what provides you and your company better value.

 

rightsourcing

Outsourced Quality Assured, Inc. is a leading IT outsource philippines company that continues to dominate the IT BPM industry market. We provide a dedicated offshore staff to handle any outsource task for businesses worldwide. As one of the top IT outsourced philippines experts today, our goal is to find and place exceptional remote workers who are sure to exceed your expectations.  For more information on how to get started, contact us today.

Outsource Task Tips: What you should be outsourcing

October 14, 2016

Outsourcing, although not an unfamiliar term in the entrepreneurial sphere, it’s still a fickle to deal with. As a small business owner, outsourcing is your ticket to expanding your team without compromising your company profits. However what can be difficult to most is knowing which jobs are suited as an outsource task and which is better for someone you can interact with face-to-face everyday. When attempting to discern this, consider the skills required for the jobs you currently handle and what has the least skills needed, yet takes up a ridiculous amount of your time. It’s usually this tasks that can be offloaded for a small, yet worthwhile price.

outsource task

Still stuck? Here are some of Outsourced’s tips on what to outsource to free up your time and increase your productivity:

Outsource Task #1: Social media

Whilst you can be particular on how to word your tweets or which filter you want to use for your Instagram posts, delegating this task to someone else frees up a lot of time. To save even more time, task the same person with writing your blog posts and manage your publication deadlines.

Outsource Task #2: Customer Service

Once you have clear company guidelines in place, there’s no reason why you need to be the first POC. Outsource this job to someone with strong personal and communication skills to handle the brunt of the calls, and allocate yourself to manage serious customer matters only.

Outsource Task #3: Book Keeping / Account Management

Cashflow and the intricate finances of your business is probably something you would want to keep an close eye on. However you can still outsource invoicing, book keeping and other general management tasks to help keep your paper work neat and in order. But remember to schedule regular check-ins to review the accounts yourself. Having instant access to the bookkeeping account would be ideal.

Outsource Task #4: IT Support

Updating and maintaining software AND hardware systems requires a significant amount of time and money. By delegating this particular job to a third party outsourcer, it means they’re responsible for being technologically up to date. Time differences between your offshore outsourcing company can be used to your advantage, as their office hours may be after business in your part of the world, which means round the clock IT care.

Outsource Task #5: Production or Labour

An initial problem usually faced when in the early days of a company is that you have more business than manpower. If your resources are already stretched thin and you are offered a new client, you risk not being able to meet the requirements that your customer is expecting or over-burdening your employees. In this scenario, you can outsource jobs on a contractual basis, allowing you to continue to expand your business without compromising quality or the wellbeing of your employees. Tip: Ensure you stipulate everything in your contract agreement, including the quality of work expected, salary and deadlines. Consider getting a legal advisor to assist you with this.

 

This is only just some of many tasks that can be outsourced. Remember that you’re not necessarily sacrificing quality. By looking in the right places, you can get qualified degree holders who can deliver to an exceptional standard. If you’re not convinced that outsourcing is a reliable business process, be sure to read this article.

Outsourced Quality Assured, Inc. is a leading IT outsource philippines company that continues to dominate the IT BPM industry market. We provide a dedicated offshore staff to handle any outsource task for businesses worldwide. As one of the top IT outsourced philippines experts today, our goal is to find and place exceptional remote workers who are sure to exceed your expectations.  For more information on how to get started, contact us today.

IT BPM Industry Future and Growth

About IT BPM:

The Philippines’ IT BPM industry, or Information Technology and Business Process Management, has been one of the best employment and performance rates within the past 4 years. Since 2010, the IT BPM industry in the Philippines has overtaken India’s long standing position in voice-based services, making the country the number one provider for such work in the global economy. In addition to this, several non-voice and complex BPO services such as healthcare information management, animation and software development are gaining prominence. Estimated to be at the same level as the IT BPM industry figures, it’s not long before the Phillipines becomes the leading outsourcing country across all areas.

it bpm industry

The global foundation of their IT BPM success is largely attributed to the strong and diverse skills of the workforce. Filipinos hold a competitive advantage in English communication skills, strong customer service etiquette and Western culture familiarity. This alone breaks the destructive offshoring stigma which deters many companies away in fear of tainting their brand name. Coupled with the Filipino’s hard work, openness to learning and friendly demeanor, these advantages provide investors with a strong homeland advantage once they set up shop.

Due to its positive influence on it’s global image, the Philippine government provides the IT BPM industry with dedicated funding to ensure that the sector continues to expand, making it one of the most supported sectors within the Philippines. Former President Benigno Aquino III praised the industry’s successful impact on the economy during the International IT-BPM Summit last year, and reiterated the government’s continued support, with recently elected President Rodrigo Duterte sustaining this within his government according to Inquirer.net.

Hitting 2016’s revenue target of $25B

As of late, the IT BPM indsutry of the Philippines is on track to meet it’s goal of $25 billion in revenue and 1.3 jobs generated by the end of 2016. According to the Manila Times, Chairman of the executive committee of the IT and Business Process Benedict Hernandez, the industry has provided a “7 percent to 7.5 percent of the Philippines’ gross domestic product for the year” and were on successful track to meeting their goals.

“As far as the roadmap 2016 goals, which we actually set out five and a half years ago, we’re on goal and on target,” he said during the opening of the first Philippine IT BPM office of US-based Affiinion Group last week.

“We were successful in diversifying the industry and its businesses over the last couple of years…of where are clients are coming from, and…we also manage to broaden the types of services and capabilities that the Philippines is known for.” he added.

This increase has been steadily impressive, with numbers almost doubling since 2012’s figures sitting at $13.2 billion.

Prediction for 2010 revenue target of $48B

With targets well on it’s way to being met, the industry is now facing it’s next 4-year plan, with goals to grow by 18 percent yearly to meet a $48 billion figure by 2020, says Trade Secretary Gregory L. Domingo. However, whilst this forecast is achievable, it was already a stretch target for the local IT BPM industry.

“The problem is, as the base grows, the tendency is for the growth to slow down a little bit,” Domingo explains.

To help achieve these targets, the IT and Business Process Association of the Philippines (IBPAP) has sought anew for more support from the government to address a number of issues affecting the sector. IBPAP chair Danilo Sebastian L. Reyes also citied during the recent International IT BPM Summit the need to develop the talent pool in the country to accommodate for the growing global outsourcing market. Scholarship funding will attract more high school graduates into the sector and support the IT BPM indsutry further.

Meanwhile, plans are currently in motion to evaluate the current roadmap to help improve to not only ensure this goal is met, but improve the Philippines’ global brand. Manila currently has a well established repertoire, being the world’s second leading outsourcing destination. With the 2020 projected revenue, the Philippines would account for 19 percent of the $250-billion outsourcing industry, states Thonlons principal Vikrant Khanna.

“The advantage of scale, talent, and cost would propel the Philippines to be an attractive location and retain global leadership,” Khanna said.

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Outsourced Quality Assured, Inc. is a leading IT outsource philippines company that continues to dominate the IT BPM industry market. We provide a dedicated offshore staff that provides high qualityoutsourced IT services for businesses worldwide. As one of the top IT outsourced philippines experts today, our goal is to find and place exceptional remote workers who are sure to exceed your expectations.  For more information on how to get started, contact us today.

Outsourced Development: The value for small and large businesses

June 28, 2016

Starting a venture and developing your product or service requires working quickly and efficiently. You need to ensure your start up offers value in terms of innovation, quality and convenience, even though you have limited resources and may be racing against the competition to be first to market. Anyone who is attempting, has attempted and failed or attempted and succeeded will know this is no easy feat – as a small business owner, you have to be an accountant, advisor, manager, event planner and PR coordinator rolled into one. With each hosting similarly important jobs, it doesn’t take long to be muddled on the playing field. This is where outsourced development comes in – if you’re the quarterback, then your remote workers is your supportive halfback ready to be passed the ball.

remote workers

Outsourced Development

It can help even the smallest of businesses take off

Pixc provides e-commerce stores with on demand product images editing services, where product images are touched up and given a nice layer of professionalism. Founder Holly Cardew utilised outsourced development, by deciding to hire a remote staff to more than 200 people in 12 different countries over the last few years. This has ranged from web development, to graphic design, to media relations and content writing from people stationed at Sri Lanka, the Philippines, Australia and much more. To her, it’s put value into her business especially during its early days.

“I had done no book-keeping for six months and taxes were due. I decided to try out Philippines outsourcing, looking for someone to work 8 – 10 hours per day for the next three days to do my accounts,” she said.

“Now, I still have the same book-keeper based in the Philippines, where I’ve set up an Gmail account for them and forward all my receipts to that. It was definitely worth it.”

Outsourced development provides a catalyst for change in larger businesses

“Large  companies aren’t very good at change,” says Jane Linder, senior research fellow and associate director of Accenture’s Institute for Strategic Change in Cambridge, Massachusetts. “Whether it’s changing their business model or implementing innovations, it’s hard work and people don’t get everything they expect.

It’s for this reason that new start ups have the ability to usurp well established companies with a well valued business model that history that dates back a while. Being able to uproot foundations placed ages ago is much harder to do than a new business with an abundance of wiggle room. To combat this, come forward thinking executives are beginning to use offshoring methods such as outsourcing Philippines services as a change-management tool to drive major, enterprise-level transformation, such as a shift in competitive position or a major increase in market share or stock price. Transformational offshore development can work since it goes outside for the critical missing piece, drawing on expertise from a business process outsourcing company that can hit the ground running.

This can be seen as a faster and more effective strategy than others, such as reengineering or rebranding, explains Linder: “Companies have tended to use mergers and acquisitions to get themselves into new industries and change the boundaries of what they were doing. That’s a very blunt instrument – and hard to do right. With companies that offer bpo solutions, you get a finer point on your pencil.”

Outsourced Quality Assured, Inc. is a leading IT outsource philippines company that continues to dominate the IT bpo Philippines market. We provide a dedicated offshore staff that provides high quality outsourced IT services for businesses worldwide. As one of the top IT outsourced philippines experts today, our goal is to find and place exceptional remote workers who are sure to exceed your expectations.  For more information on how to get started, contact us today.

Benefits of IT Outsourcing in Offshore Development

May 27, 2016

In this day where everyone seems to be ever present in the digital world, any successful company will have a strong website to represent them online. For this reason, it’s essential that businesses have a professional IT team under their belt to help build, manage and maintain their website. As an executive, you’re faced with the ultimate decision: invest in your own IT department, or save time and money by finding an it outsourcing company to that can maintain and manage your IT requirements. It has become a prominent business tactic when addressing cost reduction and improving company revenue and progress,  and it’s very easy to see why given the many benefits of IT outsourcing.

offshore development

benefits of it outsourcing

But first… what is Outsourcing?

To put it simply, outsourcing is the practice or offloading or reassigning your company’s business processes to an external source. This means that instead of hiring someone directly into your company, you look at individual freelancers or a business outsourcing company designed to reassign your tasks to teams or individuals using their own talent pool. This can be an extremely useful strategy as it puts immense pressure off you by skipping the time consuming recruitment stage and allowing a credible outsourcing company, agent or freelancer to immediately take care of your work. Because of this, it’s not an uncommon thing to see within the IT outsourcing sector, as quite often companies only need technical experts to handle temporary projects such as website building and occasional maintenance instead of 24/7 department on hand.

So what are the benefits of IT Outsourcing?

 Outsourcing your IT functions is cost effective

One of the first selling points with regards to IT offshore development is that it has proved to be highly cost effective, especially when looking at companies that offer outsourced it services. The Philippines in particular is renowned for being an outsourcing company hub due to their low minimum wage, but also their advanced English proficiency, work ethic and Americanised culture, which helps establish easy business relationships. You also only have to pay your offshore staff/individuals for the time they spend on any project, instead of an in-house employee where you require to provide a fixed salary regardless if there’s any major work to be done.

You get access to the latest technology

If you were to have an in-house IT department, you would have to invest in infrastructure and equipment that can take out a generous chunk of the capital expenditure. Furthermore, keeping up to date with the latest gadgets and gizmos is almost impossible these days if you don’t want to break the bank – upgrades after updates happen almost yearly and for the budget of a small to mid-sized company, it’s a highly unlikely reality to even think about. However by outsourcing it services to a third party company you partner with is responsible for these expenses and holds the duty of being up to date for the benefit of their clients. And you can sit back and reap the rewards.

Save time and reduce distractions

As a managing director or executive, you already have a lot on your plate and the last thing you want to do is waste time attempting to cover IT jobs yourself or find an in-house expert to help you out. Outsourcing companies are designed to help you out from the very beginning – all you have to do is tell them exactly what needs to be done and they will scout however many people you need who hold the right qualifications and expertise to join you on the ASAP. By allowing them to handle this time consumed task, you can focus on your actual job instead and make a difference in areas you’re specialised in.

Minimum liability

This is probably the most under rated from the list of benefits of IT outsourcing. By partnering with a business process outsourcing company means you have no direct liability over the employees at the company you’re hiring from. If you aren’t satisfied with those who are working on your project, you can easily request a replacement who are a better match without any consequences. This is much different to hiring directly within your company, where letting go of someone quickly isn’t so easy if you don’t have a pressing or serious reason.

 

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Outsourced Quality Assured Inc. is a leading Philippines outsourcing company that offers a highly qualified remote staff and bpo solutions that specialises in IT bpo services. As one of the leading outsourcing company in the IT BPO Philippines industry, we assure our clients of exceptional and high quality offshore work and services. For more information on how to get started with us, contact us today! 

 

 

IT BPO services in the Philippines shines brighter in 2016

March 9, 2016

The BPO services market has not always been a fast growing market. The first offshore call centre was set up in 1992, however it was only in the past 10 years that saw the rapid growth within the industry as plane travel and online communication tools advancements sped up to suit overseas outsourcing.

Outsourcing IT

BPO Services

Among countries known for housing outsourced centres, it is the Philippines that have caught the attention of companies all over the world as a resourceful and valuable hub of high quality and affordable offshore staffGlobally dubbed as the world’s BPO solutions capital, the Philippines displays a number of characteristics beyond the cheap labour costs that make the country shine above the rest, and an attractive preference for multinational companies looking at BPO services.

Highest English-proficiency in the SEA

The Philippines is renowned for a highly westernised culture. With this naturally comes an advanced proficiency in written and spoken English, with a staggering 95% literacy rate, making it the third largest English-speaking country in the world. However what wins over global companies is their clear adopted American accent, which overcomes a significant language barrier and social stigma that foreign outsourcing presents, something that is hugely advantageous over its neighbours in the South East Asian region. This makes this particular country an attractive location for remote staff and outsourcing IT services.

Success-driven workers attract global as well as start up companies

Alongside the skill, there has been a shift in mindset amongst the young Filipino workers. Traditionally, BPO services were limited to high-volume yet low priced work which was more than satisfactory if it meant making ends meet. However today, workers these days breaking into the IT outsourcing industry come from a new creative and entrepreneurial generation, seeking a deeper connection with innovation-driven and mission focused companies. This is significant news, especially for start ups looking to build their company from the ground up without breaking the bank. Filipino workers are proving themselves to be valuable partners in the growing tech industry, something that start-ups are beginning to notice when looking for a business process outsourcing company.

Philippines is a fertile testing group for products and services

Given the Philippines’ unique strengths, specifically in BPO outsourced it services, product and QA managers and found that it was relatively easy to use the Philippines as a testing ground to deploy and iterate new applications and products without any communication barriers. This is especially helpful when catering for the wider South East Asia market as the Philippines share a common ethnicity to its surrounding neighbours without the cultural barriers between them and the Western world.

Outsourced Quality Assured Inc. is a leading Philippines outsourcing company that offers remote staff and offshore outsourcing IT servicesAs one of the leading outsourcing company in the IT BPO Philippines industry, we assure our clients of exceptional and high quality offshore staffing solutions and services. For more information on how to get started with us, contact us today! 

Business Outsourcing Sector in Philippines Exceeds 2015 Targets

March 3, 2016

As business outsourcing continues to grow, the significant changes that this growth presented dominated 2015, particularly within the Philippines. It’s common knowledge that BPO services have become almost an unofficial trademark of the Philippines, with more and more global brands turning to employing Philippine offshore work staff, resulting in over a million employees and generating revenues of $22 billion.

offshore work

business outsourcing

“The BPO industry continues to be the forefront of our economy,” Danilo Sebastian Reyes, chairman of IT & Business Process Association of the Philippines (IBPAP), stated at a conference in Manila earlier this year in February.

“In 2015, we breached our target revenue of $21 billion. We registered almost $22 million in revenue and almost 1.1 million direct employment.”

This successful business outsourcing explosion has come from a number a different factors, from a large supply of English-speaking college graduates, to the strong US dollar to Pesos rates and an overwhelming support from the government. This has ultimately helped the Philippines overtake India within this industry, who are well known for their consistent dominance within the business process outsourcing (BPO) sector. According to Reyes, Philippines is determined to allow their rise in ranks to only continue to grow, with a new revision of the 2022 revenue and employment projection underway.

“We’re already close to reaching our 2016 revenue target of $25 billion and employment of 1.3 million workers. Given this, we’re now setting new and bigger targets for 2022, to be announced sometime this August.”

It’s currently the hope of Reyes and the Philippines government to shape the country and provide more opportunities for citizens to enter into the IT outsourcing sector. Addressing hindrances to its future growth targets such as education, power supply and infrastructure is said to be part of their plan to help both the citizens of the Philippines and the goal to be a leading BPO provider.

“Being able to get that quality talent is still the challenge – as demand increases, we also need to match that will skilled and unique talents. To address this, we have partnered with CHED (Commission on Higher Education) to provide a service management program being offered in 17 state universities,” he said.

Outsourced is a leading IT outsourcing company that provides a dedicated remote staff that offers high quality BPO solutions and outsourced it services for businesses worldwide. Our goal is to find and place exceptional offshore staff that is sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today.

Best Philippines Business Process Outsourcing Services Provider

February 17, 2016

outsourcing company

outsourced it services

Outsourced is a leading IT Outsourcing company and business outsourcing provider in the Philippines that is known to provide a dedicated remote staff of the highest standards. Outsourced has provided staffing services to some of the worlds leading organisations and brands.

Outsourced was created due to the lack of offshore staffing and bpo services that were able to meet quality standards. From day one, the mission of Outsourced has been to deliver the highest quality staffing solutions. We invest more in the best recruiters, facilities, technology and equipment, and our large talented on-site support team ensures the operations are run efficiently and follow best practices.

We only source the most talented individuals and rigorously test and qualify them before placement. We work closely with our clients and their dedicated staff ongoing to ensure the best performance and total client satisfaction is delivered.

The Outsourced spacious open plan offices are supported by advanced network infrastructure, fast internet, and follow best IT practices. All staff are provided spacious desks, comfortable chairs, the latest high spec hardware and dual screen monitors.

We pride ourselves on our high levels of staff retention, which we maintain by providing a great working environment and culture. We hold regular team events and incentives and reward staff for great performance and long-term commitment. Our mission is to help our clients build successful and profitable businesses. Our team is driven by a passion for being exceptional and providing an uncompromising commitment to quality.

Outsourced recently won the “Best Business Process Outsourcing Services Provider” at the Golden Globe Annual Awards for Business Excellence.

So why not contact us now and let us assist your business by starting and growing your exceptional offshore team here in the Philippines with Outsourced.

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Outsourced is a leading IT Outsourcing company that provides a professional and dedicated offshore staff while offering high quality outsourced it services and bpo solutions companies worldwide. Our goal is to find and place exceptional offshore professionals who are sure to exceed your expectations. 

IT Outsourcing Industry Experiencing Revenue Boom

September 23, 2015

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With the information technology-business process management (IT-BPM) industry growing rapidly, it’s no surprise that it a $48 billion revenue is expected by 2020, making the IT outsourcing sector the biggest earner within the Philippines.

“This projected revenue has led to the Philippines officially accounting for 19% of the $250-billion global business outsourcing industry,” says Vikrant Khanna, principal of strategic consulting firm Tholons.

This number has been on a constant uphill, with the Philippines outsourcing IT industry growing 12 times its original revenue number since 2004. This has been a significant comparison to the overall global industry, which grow only 5 times the amount within the same time period with 2008 alone displaying the Philippines surpassed India as the world leader in business processing outsourcing (BPO).

“The advantage of scale, talent, and cost would propel the Philippines to be an attractive location and retain global leadership,” Khanna said.

Outsourcing to overseas countries has been a growing business strategy to cut operational costs. However the Philippines has been a continuous trusted destination for offshore work, with Manila currently the global market leader for BPO solutions and services. It’s vast educated talent pool within the industry of outsourced it services; the prominent westernised culture as well as extensive English proficiency has allowed the Philippines to be an attractive place to hire remote staff professionals, with world-class company names such as Accenture, Hewlett Packard, Telstra and Jetstar being among these companies.

Aside from this revenue growth rate, the employee count is expected to rise. The Information Technology and Business Process Association of the Philippines (IBPAP) spoke during last year’s International IT-BPM Summit at the Makati Shangri-La Hotel in Makati City on October 13, stating that there were a total of 1.3 million employees within the outsourcing it services industry. Department of Science and Technology Secretary Mario Montejo stated that this number would only double over the next 5 years, and advised other sectors to start building their own 5-year plan.

“Individual sectors like call centres, non-voice business processing, health care information management and IT creatives such as animation and game development companies should start coming up with their own game plans and firm targets over the next 5 years” says Montejo.

Not only is the employment rate beneficial for the overall quality of life within the Philippines, but also it could potentially jumpstart the economic growth within the country. As a newly industrialised country, it’s transition from agriculture specialisation to services and manufacturing has led to its market emerging on a global scale, becoming one of Asia’s fastest growing economies. It’s domination of the IT bpo services sector is widely recognised as a gateway to it’s economic improvement, with the Philippine government strongly supporting this, introducing the Philippine Development plan which singled out BPO as a high-potential and priority development area for investment. In addition, the government also funds a number of training programs such as the Training for Work Scholarship Program in order to entice a competitive and more driven workforce.

Outsourced Quality Assured Inc. is a leading It Outsourcing Company that provides a dedicated offshore staff while offering high quality It services to clients worldwide. For more information on how to get started with Outsourced,contact us today.

Choosing the right Outsourced staff: A guide

August 20, 2015

Choosing the right remote staff can be one of the most difficult tasks that organisations need to face. Business owners need to be considerably careful when outsourcing it services as if the wrong staff is hired, it can be detrimental too your company, especially when customer dissatisfaction is a result. This is why Outsourced exists – we make sure that we filter the right candidates for you using a strict guideline to ensure that only the most qualified professionals are recorded on our database. Still doubtful? Ease your mind by reading some of our main criteria check points when it comes to selecting your staff.

Outsourcing Services

Ensuring good communication and client management practices 

Finding an outsourced employee who can understand your language and have minimal cultural barriers with you can maximise business flow and strengthen your corporate relationship bond. The Philippines is renowned for their high proficiency levels in English and their work ethic, making this country the perfect Business Process Outsourcing destination. All our staff saved on our database have been checked accordingly to guarantee that their English levels meet our minimum standard requirement to make sure they are all perfect candidates.

Certify certifications and qualifications 

As a leading outsourcing company in the Philippines, we understand that you would like to maintain a consistent theme across all your employees and make sure you are working with people who possess official qualifications within the relevant industry. To assist you with this, we ask all potential staff to produce proof of university degrees or qualifications that can display their certified levels of knowledge to be competent in working within a major global company.

Ask for references and work samples 

It goes without saying that there is more to an employee than just having the right degree – they need to be able to prove that they are a respectable person to work with. Upon applying to be placed in our database, we make sure that our potential candidates have passed our quality test. We request for references from previous employees or work samples to legitimise their work ethic and quality. By doing so, we can maintain a professional decorum and give the assurance to you as our client that the offshore work we offer to you is of the highest standard.

Guaranteed reliability 

One reasonable disadvantage of outsourcing some of the jobs within the company is not physically being able to walk up to them and ask how their end is going for a major project with a strict deadline. Therefore it’s imperative that the bpo services you signed up for is reliable when it comes to their work ethic and can generally work with minimal supervision on your part. You’ll want to be able to delegate tasks to your staff overseas and expect have it completed by the agreed deadline so you can focus on your own job responsibilities. Outsourced takes this into consideration and makes sure that the staff saved on our database have a positive streak of reliability and a positive work ethic.

outsourced staff

Outsourcing Web Development Front Liners Philippines Team

HOW OUTSOURCED WORKS 

With Outsourced, we match staff on our database system who are currently looking to be hired with your needs that you present to us – if we don’t have anyone that matches your job description, we start the recruitment process tailored to your specific offshore staff requirements. We panel access, test and verify the quality of staff before placement with any client using a basic criteria as mentioned above. We also take the liberty of handling all the relevant paperwork and provide all the best equipment and facilities as well as Human Resource Management to ensure quality assurance and staff retention.

All Outsourced staff work daily from our fully serviced office in Manila. They work during your business hours and are effectively an extension of your local team. You have direct access to your staff through phone, Skype or email and you define the standards by which they work and the systems and processes they should follow.

Outsourced is apart of a growing business trend of offshoring staff to remote areas in order to cut operation costs, something that many global business giants are now turning to. The Philippines is proud to house some of the most talented and proficient professionals within in the South-East Asia region and you have the opportunity to hire than full time to work directly with your business. For more information on how to get started with Outsourced, contact us today.

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Outsourced is an Outsourcing and Bpo Philippines company that offers high quality outsourced IT services and provides a highly professional offshore staff for businesses worldwide. As one of the leading IT Bpo Solutions expert today, our goal is to find and place exceptional remote staff  who are sure to exceed your expectations.

Business lowdown: The popular outsourced jobs

Over the past recent years, business outsourcing has become a global business phenomenon. Companies from small boutiques to big brands have turned to offshore work in a bid to cut operation costs resulting in an increase profitability and more customer intake. The South-East Asia region is the most involved in the offshore development boom – with English being taught as a compulsory secondary language, cultural barriers are becoming less and less distinct and working alongside foreign workers is not the most impossible thing to achieve anymore. For those overseas, the chance to work with global corporations can only mean an economical improvement. For those already living in the company’s original geographical area, it could mean potentially being made redundant. Either way, here are the most popular jobs on the market that is likely to be outsourced.

offshore jobs

 

1. Computer Programming and IT jobs

Outsourcing IT has the most in-demand remote staff out of the rest. According to statistics released by Bureau of Labor, computer programming is the number one job that is most likely to be outsourced to SEA countries such as India and the Philippines, where competitive software developers, computer programmers and IT analysts are more than happy to charge 1/10th of the labor cost of the average Australian/American wage. There is also usually little time difference involved, meaning that working alongside overseas counterparts has next to no difficulty with the power of the Internet and video streaming such as Skype. Business giants such as Microsoft, Dell and IBM have opened up Indian and Philippines Outsourcing operations and have reported at least 40% reduction in cost and a relatively good quality output.

 

2. Phone/Customer Support

Maintenance support jobs are slowly being outsourced overseas for a number of different reasons. Not only does it cut operation costs, but it also takes advantage of the time difference – companies can now offer 24 hour customer service by not only having local phone support available, but having offshore lines open for outside of normal business hours. This can shine a positive light to the company itself as it will most likely increase customer satisfaction who don’t need to wait until 9am the next morning to take to a specialist. The Philippines is the number one country for bpo services related to phone support. This is due to their stellar proficiency in English. They have now become the third largest English speaking country behind the US and UK which means a next to none language barrier frustration.

 

3. Business Process Outsourcing (BPO)

Aside from Call Centres, Business Process Outsourcing (BPO) is one of the most common job functions for outsourcing. BPO’s are used for mundane business functions such as filling up health care paper work accounting transaction and other miscellaneous tasks that don’t necessarily require a localised employee to complete. By utilising an offshore staff,  these job roles help cut company cost significantly without a huge sacrificial loss.

 

4. Drafters

The best laid plans often need someone to draw them up so they can be put into action, which is what drafters are hired to do. Architects, scientists and engineers all need the help of professional drafters who draw up detailed plans for projects using specifications and sketches of the original idea, utilising the knowledge of manufacturing and engineering. It’s an essential job, but it’s one that can be easily outsourced as long as there is appropriate communication strategies implemented.

 

5. Human Resources

Human Resources Management is the sector within an organisation that focuses on the recruitment of, management of and providing director for the staff of the company. They ultimately deal with issues such as compensation, performance management, organisation development, employee wellbeing, communication and administration.  Although it seems like a job that will best fit someone who is physically there within the company building, it can be difficult for a small corporation in terms of difficulty and cost to handle firing, firing, payroll, benefits packages and all other tasks that HRM is responsible for. For this reason, many start up companies outsource HR tasks to offshore staff where production costs are low but possess the capabilities and qualifications to manage these important functions.

 

6. Tax Preparers

This is another popular outsourced job that does not necessarily require a face to face interaction. The only requirements that this jobs needs to be completed is comprehensive information on the client’s financial information and in-depth knowledge on applicable tax laws in that specific country. Although governments are now making companies to let their customers know if their tax is being complete overseas in an effort to keep the job in the country, the attempt seems futile as more companies are offshoring tax preparers.

 

7. Writers

Media publications have now been in a steady decline over the years from a loss in advertising revenue due to the fact that people are now resorting to the Internet to get their daily dose of business, entertainment and sports news. In order to cut costs and minimise financial hits, newspapers and magazines are now relying heavily on writers from overseas to produce high quality content for the fraction of the cost. This can also include outsourced jobs involving writing up company reports, blog posts, SEO content and even movie scripts.

 

8. Personal Assistants

Although CEOs within large corporations may need someone in the flesh to help them with their day to day tasks, small start-up business owners may not be able to afford such a luxury. However this is combatted by turning to virtual assistants that can offer their services online, which is most beneficial during the early days of company launch, where phone calls and emails from potential clients are expected. With their help, business owners can relieve an entire workload off their hands and focus on building up the company instead of answering emails, scheduling flights and hotels and collating mundane paperwork.

 

9. Graphic Designers

The fundamental element of graphic design is that usually it does not involve customer interaction so the worry about language barriers is non existent. Many companies are looking at offshore staff with the same creative flair to complete graphic design work for their company for a fraction of the local wage cost. Tasks like upgrading your brand logo, designing your website, creating marketing materials and more can be completed by off-site staff easily and harmoniously when solid communication is involved.

 

10. Research and Development 

Global company giants are taking advantage of the highly skilled professionals overseas to do their research in English-emerging countries such as the Philippines to reduce operation costs. In 2012, Microsoft spent $100 million to build a research centre in cChine which employed 1,500 staff with more companies following this outsourced jobs strategy.

Outsourced is an IT Outsourcing and BPO solutions company that offers high quality outsourced IT services and provides a highly professional offshore staff for businesses worldwide. As one of the leading IT Bpo Philippines company, our goal is to find and place exceptional remote staff  who are sure to exceed your expectations. For more information on how to take advantage of the benefits of it outsourcing with Outsourced, contact us today.

Your Ultimate Guide: SEO Outsourcing in the Philippines

July 1, 2015

Our team at Outsourced understands that you may have questions regarding Search Engine Optimisation (SEO) outsourcing processes and what it entails, especially if you are a first time business owner. So we have provided you an ultimate guide when it comes SEO outsourcing, aiming to answer any question and eliminate any confusion.

As a prospective business owner, it’s natural to try and shoulder all the responsibility when it comes to running your business, especially when it comes SEO services. It seems simple enough, there’s no hassle in trying to find someone to employ and what better person is more reliable than you? However managing your virtual presence is ideally a full-time role and it’s advisable to consider paying someone else to offload this work to so you can focus on running the actual company. This can be a daunting experience, but it’s a necessary step. We exist in a fast-faced digitised environment and it’s important that you have staff dedicated specifically to this area of your company.

IT Outsourcing

 

WHY SEO OUTSOURCING IS RECOMMENDED:

 

SEO Evolves too fast to manage it yourself.

Google updates SEO algorithms almost 10 times a week, meaning your website needs to be updated and maintained regularly and posting online content needs to be a continual habit. This is virtually impossible to do if you have other major responsibilities as CEO – you have overall strategy and maintenance to worry about. It’s better to employ someone who specialises in online marketing and optimisation so your company can uphold premium performance and results with your online presence.

High quality is needed for SEO

SEO is an Internet marketing strategy, where it considers how search engines work, what people search for and the actual search terms or keywords that are preferred by their target audience. It’s what determines search engine ranking. However for this to be successful, high quality content is the required partner for SEO. Your goal is your content to be shareable, likeable, linkable and designed to be ranked. If you are juggling this role in-between your responsibilities as the company CEO or Director, high-quality content will be difficult to achieve. It’s better for a third party employee to oversee this.

Social SEO requires dedicated consistency

 Social media is at the heart of society, with many people using this to complete their research instead of search engines. This is why social media and SEO is such a power couple: with them overlapping, social media can help bolster your SEO, get your content indexed and receive more audience traffic. Again, this is a full-on role and SEO outsourcing even a portion of this labour would allow you to spend more of your time to developing and improving more strategies and the overall picture of your company.  

You’re employing someone who specialises in that field

Aside from the obvious key message that it lifts a fair amount of responsibility off your shoulders, you would also have someone who was specifically trained in the field of online marketing. This means that not only can they take care of SEO updates and maintaining your online presence, but they can also take care of any analytical tracking or misendeavors. Web analytics are essentially easy to use and can provide live data on traffic and content trends. By employing someone to take care of this, they can look over tracking codes, any misconfigured analysis, business-relevant metrics and blind spots in data due to coding oversights.

 

Outsourcing IT Services

Company budget can often conflict with this need to recruit a third party company. A popular trend and option for many global companies is doing outsourcing business with BPOs in the Philippines. Skeptical? Here are some reasons why SEO outsourcing to the Philippines is not such a bad idea:

 

WHY OUTSOURCE IN THE PHILIPPINES? 

It’s cost effective

Philippines is famously known for their cheap labour, resulting in many multi-billion dollar companies to outsource their staff from there to reduce employment costs such as Google or HSBC. The salary of an SEO expert in the Philippines is around $20k per year; a stark contrast compared to an expert in Australia who will demand a salary of $100k+ per year.

Philippines is known for their hard-working attitude

Not only are you saving money on labour, but you are also investing in people who are globally known for their strong work ethic. Although you still need to carefully research as to whom you want to employ, you can be given a guarantee that your deadlines will be met accordingly and received work will be of high standard.

English proficiency is a given.

Overall, the Philippines are renowned for being the leading country from the East-Asian region with advanced skills in spoken English. This poses a significant advantage as it means there will be negligible communication barriers, resulting in favourable performance and productivity.

Remote Staff

HOW DO YOU SEO OUTSOURCE PROPERLY?

If you’re new to this concept, it’s crucial to do the right research and know what you’re looking for in a prospective provider. Offshoring your labour is still something that you pay for, so you need to make sure you’re not being scammed for your money and that you’re getting the quality you deserve to receive.    

Know your SEO Service Providers

The first step when it comes to SEO outsourcing is familiarising yourself with the different types of SEO’s that currently exists in the Philippine market. The current crop of the market are mostly survivors – the rest are either new or trying to break into the industry again. These survivors can be classified into the following categories:

  • The White Hats: These providers come with a variety of high skills in data analysis and content strategy. They’re educated in marketing lingo, safe marketing tactics and essentially deliver quality work. In essence, these providers are what you are hoping to find.
  • The Borderline Black Hats: Their understanding of SEO is sound enough but don’t necessarily perform to the highest standard when it comes to content building. Pre-approving their content before publishing is advisable.
  • The Black Hats: Their main methods of SEO rankings are injections, hacking and various other illegal tactics to rank. Their services are very expensive, usually rare to find and you run the risk of losing your business domain by employing them.
  • The Low Quality Spammers: These providers only have money as their main incentive and have limited understanding in what they are required to do. Their approaches usually revolve around manually posting comments, spamming and “spinning” your content.

 

Know what you’re looking for

Your priority should essentially be the safety and prosperity of the company. Thus, your choice as to which type of SEO outsourcing company is crucial, and it is vital you do thorough research to make sure your business is in reliable hands. It’s also a good idea to familiarise yourself with SEO content so you know what you’re looking for instead of relying on reviews which run the risk of being biased information. Furthermore, there are also a variety of different SEO outsourcing company labels who each have a different focus, so it’s beneficial to know what sort of work you’re looking for:

  • SEO company: focus on on-page and SEO link building
  • Link Building company: Focus on link buiding and sell their services by unit or having specific pricing per link type
  • SEO Auditing: mainly audit your content, links and on-page SEO
  • Content marketing: still under the SEO company umbrella but heavily focus on content research, creation and distribution to raise brand awareness.
  • Digital Marketing Company: works on SEO, social media, email marketing, SMS, blogging, copywriting, podcasting, app marketing, media buying and other forms of digital distribution
  • Internet Marketing Company: similar to digital marketing but more focused on the core marketing strategies  such as email marketing and social media marketing
  • Inbound Marketing Company: same as a digitual marketing company. Inbound agencies use this label to let people know they make sure of different inbound marketing techniques.

 

Run your selection carefully

Do your research. Asking about their processes, methodology and work examples will help determine if they are suited for your company. Because you’re offshoring your work, you won’t be physically present to manage their work, making it imperative that they are a suitable candidate that you can trust with your projects.

Communicate your situation and needs concisely

Once you’ve employed the perfect SEO outsourcing company, be ready to thoroughly explain your situation or project carefully. Have important documentation and templates complied in advance to send to them immediately after employment agreement. Let them know of your goals, expectations and needs for the project or campaign. Make sure that these are realistic and won’t put your provider under undue pressure, which could essentially backfire and result in poor SEO content.

Don’t micromanage but stay organised

The purpose of SEO outsourcing so you can focus your energy on tasks that are more important as a business owner. This means that for the most part, it’s not something to significantly think about. However, it’s still imperative that you stay ontop of your employees and make sure they stay on task and meet deadlines. Organising regular progress meetings and request reports will ensure that there is no need for constant reminder emails and that your providers have a prospective date scheduled to display what the situation looks like on their end.

 

WHY SHOULD I CARE ABOUT HOW I OUTSOURCE SEO WORK?

 

Money is still money

Regardless of how cheap the labour is in the Philippines, it’s still valuable money that you are spending, and you want to make sure it’s being financed towards an outsourcing business company that will benefit you the most. There’s nothing worse than poor researching leading to a regrettable employment of a SEO outsourcing company that fails to produce premium results.    

Time is precious

Time is something that you can never get back, so it’s an advisable idea to not waste it. This is why communication is so important: if your needs are not communicated in an effective and efficient manner, it can lead to poor results in the end due to lack of mutual understanding, which not only wastes time, but it also wastes money and effort.    

Risk of a Google penalty

If you end up employing a dodgy SEO outsourcing provider who’s methods are less than ideal (or legal) then it could evidently result in your entire website completely deindexed. This means the loss of your money, your time, your traffic income and your hard earned work. Careful research will make sure you’re well aware of what’s at stake and what sort of providers you need to avoid.

 

IT Outsourcing

Some of the Outsourced Team in the Philippines for Web Application Development

WHY OUTSOURCED?

Outsourced Quality Assured, Inc. is a leading IT Outsourcing company that provides a highly qualified Remote Staff in the Philippines. We are owned by an Award Winning Digital Agency in Australia and we are proud to have over 15 years of experience within the SEO and digital marketing industry -having delivered projects for some of the world’s leading organisations.

Reputable and reliable, we aim to exceed your expectations and supply premium services to allow your company to flourish in the online sector. Our prices are almost highly competitive and negotiable, which is something to consider when it comes to cost effectiveness and company budget.

For more information on our Outsourcing IT Services and how to get started with us – or if you have any more questions regarding SEO outsourcing, please contact us today.

Outsourcing advantages: Increasing company productivity

June 30, 2015

Outsourcing is a practice used by different companies to reduce costs by ‘outsourcing’ or transferring labour to an outside supplier or provider. If used properly, it can be a highly cost-effective strategy due to the fact that it can be comparatively more affordable to source work or supplies externally, especially via overseas offshoring. This can be an incredible advantage to Information Technology companies, mainly due to the most significant benefit: the availability of abundant IT resource. The fact that IT is a universal code allows outsourcing to be an unlimited strategy.

it outsourcing companies

However handing over business projects still comes with its risks and doubts, which is natural. Below are some questions answered and handy tips to help you combat these misperceptions, educate you on outsourcing advantages and how to effectively work with an outsourced team.

 

COMMON CLIENT CONCERNS AND QUERIES

Where do you outsource?

Choosing an outsourcing company’s location depends on your business reasons and industry. More often than not, outsourcing doesn’t have to be at a distant offshore city, with many global corporations choosing nearshore outsourcing to combat further cost reduction, cultural differences and workday overlap. That said, countries where close collaboration with your provider is possible, which can present one of many outsourcing advantages through similar time zones and cultural similarities is beneficial and can increase project productivity and management flow.

What is the difference between outsourcing and offshoring?

Outsourcing is the process of obtaining goods or services from an outside company. Offshoring refers to a company relocating some of their workload to an overseas location due to lower labour costs. Although similar in definitions, outsourcing does not exclusively mean offshoring – it could involve companies within the same continent or in countries only a short plane ride away.

Will I have a skilful team?

Just like a regular job application process, there are various factors and processes that need to be completed to ensure a successful team is hired. This is a prime factor when considering outsourcing advantages, as your employee prospects are no longer limited to your own country. Starting off by researching your prospective provider’s background for relevant information such as experience, reference and certifications is a sure fire way of filtering your options. Secondly looking closely at their management team will help you ascertain the individuals and how they work within projects together, as well as hosting conference calls to evaluate their interpersonal communication skills. Most importantly, it’s imperative that you research into the provider’s recruitment process and HR policies, especially in regards to employee retention and satisfaction. This determines whether your team members will have the motivation to last during work hours. By following these steps closely, there’s a positive chance you will be left with a high-quality outsourced team.

How will I communicate with my team? Will we be able to communicate?

In order for you to be on top of your business projects, regular monitoring and communication during working hours is essential. There are plenty of online tools that enable this which have little to no cost, such as Skype. By frequently communicating with another, this develops close collaboration and maximises productivity. English proficiency is thus very beneficial when it comes to selecting outsourcing providers. Usually employees being offered already have  proven to be proficient in spoken English – nonetheless this should be integrated into your recruitment process.

How do you manage your team and keep them motivated at a distance?

Another of many outsourced advantages is present through the fact that by employing a team, it requires minimal supervision and management at your end. However constant communication is key to a well-oiled team. By making sure your offshore staff feel apart of the mainland company and encouraging engagement between the two parties, it can not only increase motivation but also bring out creative solutions and innovative ideas. Various companies tend to remote staff to the outsourcing company to oversee the progress and maximise communications – despite this trend, it is not necessarily a requirement by any means. Contrarily it can affect productivity if there is tense communication or cultural differences involved. The most recommended method is just to personally meet the team face to face initially before undergoing project.

offshore staff

What work should I outsource?

Confused as to what work you should pass on? Cater to your business’ strengths and the skills your outsourced team can provide with premium service and little supervision. Outsourcing maintenance work is a popular choice due to time difference zones which enables offshore employees who are a couple of hours behind to cater to customers who may be calling from outside of your local business hours. This is an extremely beneficial as it increases customer satisfaction, making it another addition to the list of outsourcing advantages.

What if I want to stop working with my provider?

Regardless of whether they are physically in your office or not, all your employees are entitled to the same basic workers rights, including being let go. Simply make sure that business relationship termination clauses are stipulated within your contract and allows you to do so with proper due notice.

TIPS FOR SUCCESSUL OUTSOURCE COLLABORATION

It is vital that you are aware of the steps and implementations necessary to ensure that the benefits outweigh any difficulties and that your outsourcing advantages are maximised. Here are a few tips to effectively utilise outsourcing using the three key relationships factors: trust, understanding and cooperation.

Outsourcing company

TRUST

Although it is a popular saying that trust is earned and not given, a successful partnership is quite the opposite. Constantly giving someone the impression that there is limited trust present may discourage them and minimise productivity. This is why the recruitment process is so significant. If the time is taken to carefully select a provider with team members proven to be reliable, being able to trust the team to complete their workload with minimal micromanagement becomes easier. Regular team meetings are still encouraged, but it should realistically be the only time you question their progress.

UNDERSTANDING

The primary aspect to a successful management practice is transparency and patience. Not only do you need clarity and accuracy within your communication explanation, but you also need the ability to be patient with the people you are submitting the project to who may have an array of questions needing to be answered. It is important that you don’t let this irritate you. Questions are an indication that they aim to achieve a complete understanding of what you are after to minimise any blunders or miscommunication which could result in wasted time and effort later down the path. The sooner the questions appear, the sooner they can reach complete comprehension, which will evidently mean more accurate timelines and quicker implementations.

COOPORATION

Teams work best when they work with you, not for you. Being able to communicate to your team members on a head level sends them the message that they shouldn’t shy away from approaching you at any given time. Weekly or fortnightly team meetings and progress reports ensures that a project is developing according to the plan and that goals and objectives are being met. It also provides opportunities for further questions to be asked and details to be clarified. Setting aside a constant time and day for this will make sure it is not accidentally missed and becomes habitual.

In addition, deadlines should be of a reasonable nature. A proper deadline should still retain a sense of urgency for completion without compromising quality.  Similarly, it shouldn’t be push too far into the future that it loses priority. Listening to your team members and gaining their opinion on the likelihood of strictly meeting the deadline certifies that there is no frustration if dates could not be met simply because of its improbability.

As one of the top IT outsourcing companies today, please do not hesitate to ask questions regarding outsourcing work which includes graphic design, seo, digital marketing, copywriting or outsourcing website developers or designers. Contact Outsourced today for more information.

How to increase employee productivity – the easy way

June 8, 2015

employee productivity

When a company takes on a new staff member, they have certain expectations concerning employee productivity. It is not unreasonable to assume that if an employee is hired to work 30 hours per week that they will actually be productive for the entire 30 hours.

With worker productivity however, there is not a direct relationship between the number of hours a person is employed to work and the resulting outputs. Yes, the greater the number of hours an individual spends at work, the greater the expected outcomes, but these expectations are not always achieved.

Issues with performance management are not only a concern for in-house staff, but are also important when a company begins to explore remote staff work environments. This can either occur because the company is expanding and opening up smaller satellite offices around the country or in situations where employees spend a lot of time on the road or even working at home.

This problem with expectations surrounding employee productivity, in the main concerns situations where there is no robust supervision of their work. To be more specific, workers in controlled situations where they have to keep up with a production line or the entire process screeches to a sudden halt, clearly have to maintain a certain level of productivity at all times.

Concerns with employee outputs, tend to be more focused within industries where this control does not exist and productivity is not so easy to measure, for example with office workers. It is easy to see that just because someone is sat at their desk, this does not mean that they are actually being productive.

So what can employers do to encourage employee productivity, particularly in remote work environments and office worker situations?

How taking breaks can enhance employee productivity

worker productivity

In the current financial climate there is now more than ever, a need for businesses to count every dollar and put in place strategies that help to streamline their operating and manufacturing processes, in an effort to gain an edge over the competition.

Recent research has indicated that business owners and managers are increasingly looking at performance management strategies to help elevate profits. Of course, reducing staff numbers is always an option, but increasing employee productivity can have a much more substantial effect on a company’s bottom line.

So short of demanding that all employees work harder, how can business owns and managers encourage greater worker output in the same number of hours? Even more importantly, how can they ensure that their remote staff increases their productivity, particularly when these workers lack supervision?

The movement towards online breaks

remote work

Well, we all know that taking annual leave refreshes employees, so that they return to work with a renewed sense of purpose. Weekend breaks also help to reinvigorate employees, as does the more recent exploration into remote work environments and flexible working hours.

Over the years, we have all seen a mountain of research that links workday breaks with increased employee productivity. This is nothing new and just about every employer provides adequate timeout for morning, afternoon and lunch time breaks during the working day.

The difference is that more recent research has indicated that online breaks can also increase worker productivity. This may come as a surprise to many business owners or managers, who go to great lengths to limit online browsing, checking Facebook or answering personal emails during work time.

How taking online breaks can boost employee productivity

employee productivity

Many employees feel the need to take a break during the working day, either because they feel overwhelmed by the amount or type of work they are performing or they are just plain frazzled. They don’t necessarily need to walk away from their work space, but they just need to take a break.

Whilst many companies frown on employees taking online breaks, being able to spend five or ten minutes checking in with family members or sorting out personal issues at home, can significantly reduce the amount of stress felt by staff at work.

Employees can even become bored with their work, particularly if it is monotonous. The diversion provided by online browsing or connecting with friends on social media, for only a short period of time, can restimulate their thought processes and return them refreshed to the task at hand.

Online activities that can help an employee to decompress, include listening to music, checking emails or social media accounts, paying bills and reading online articles.

The result of taking online breaks have been shown to be threefold. Many employees take a quick online break to check in on their children or other family members during the day. This does not take long and once reassured, the employee’s stress levels are reduced and they can more easily settle back down and complete their work.

Others take online breaks to further their education or to keep up with industry news. This can be an important part of an employee’s working day and can improve both their efficiency at work and their productivity. Lastly, employees who are able to take online breaks have been shown to have a greater level of satisfaction with their jobs, than those who are unable to do so.

Of course, there is the problem that if a free rein is given to employees to take online breaks that everyone will turn into cyber junkies and employee productivity will take a substantial hit.

As with every business activity there needs to be checks and balances, but in this day and age, it seems only reasonable to explore the efficacy of online breaks to increasing worker productivity, both in-house and in remote work environments.

How to incorporate online breaks to increase employee productivity

employee productivity

Whilst organisational activities are paramount, relaxing restrictions on accessing the internet for personal reasons during work hours, does have significant merit. After all, staff can just as easily surf the internet on their own personal mobile devices, which in itself might actually encourage more ubiquitous online activities, particularly if it is against company rules. Unproductive employees, do not always spend their time browsing their Facebook page or other social media accounts – they can be equally unproductive for a variety of other reasons.

Another quite relevant consideration is that social media is rapidly becoming an acceptable medium in the business world and is included in many business marketing strategies. So not allowing your employees to access the internet or their own social media accounts during the working day, simply seems counterproductive.

So how can you include online breaks in the working day without negatively impacting on worker productivity, but instead, boosting or enhancing their output?

Take a step toward a more relaxed internet environment

remote work

Allowing employees to access the internet at work for personal reasons, obviously with some very important restrictions, has been shown to enhance worker productivity. You might be surprised at how employees can quickly refocus on their work, if they are allowed to maintain contact with their family, friends or associates online.

Checking in with family members or posting to their social media network, does not have to interfere with an employee completing their core business activities. Giving employees more freedom and trust, can quite often boost their productivity all on its own.

Relaxing internet restrictions and allowing staff to supervise their own internet access can give employees the freedom to locate many additional resources online, which can help to increase their efficiency at work or to complete their tasks in less time than usual.

People are very resourceful and employers might be quite surprised at what their staff can actually achieve with a less restrictive rein on their internet usage.

The truth is that if an employee is dragging their heels and not keeping up with their workload, surfing the net, more often than not, has nothing to do with the problem.

Maintain transparency and accountability

worker productivity

It is important that employees are aware that there are some restrictions on their internet usage at work and that internet usage will be monitored from a distance. This is less of the big brother syndrome, but more to protect the company and to collect statistics that can better inform performance management strategies in the future.

When managers or owners are upfront with their employees, then this embodies an air of accountability from both the employer and the employee. This is a much better environment within which to work, than one which is very regimented or restrictive.

One way to rein in any potential abuse of this internet freedom is to set goals or time frames on projects. Of course, this may already part of many organisational structures, but in cases where a business is lifting internet restrictions, then accountability needs to be emphasised.

If employees understand that so long as the company’s goals are achieved or projects are delivered on time and at a consistent quality, then online breaks will continue to be seen as enhancing employee productivity.

Remote work environments can just as easily move towards incorporating online breaks into the working day and of course, remote workers at home have always had unrestricted access to the internet and have still maintained their level of productivity.

In short, using the internet at work for personal reasons does not have to be the worst crime imaginable, it can actually increase employee productivity and enhance satisfaction in their work.

What is outsourcing and what does this mean to your business?

What is outsourcing

What is outsourcing and what are the benefits of outsourcing for your business? Can this strategy really help your business to cut costs, whilst at the same time help grow your business and increase your profits?

Many business owners are unsure about outsourcing and veer away from integrating this strategy into the operating structure of their company. This is a shame however, because the benefits of outsourcing or acquiring an offshore staff can be quite profound for both small and large businesses.

The BPO industry (business process outsourcing) is fast becoming a booming industry, but what exactly is the drawcard and is there really a positive payoff for business owners, if they embrace this strategy within their company?

The rapid growth in outsourcing companies

outsourcing companies

In today’s rapidly moving marketplace where every dollar counts, business owners, now more than ever, need to keep a tight rein on their budgets. Every additional employee can exert a huge drain on a company’s budget and resources, so any cost-cutting strategies, which also help to improve a business’s output is like a panacea from heaven.

Outsourcing is one of these strategies that helps a business to cut costs and improve their bottom line, because it allows an organisation to fulfil their obligations to their employees and to their clients, whilst at the same time, keeping their overheads under tight control.

This strategy has the potential to free up valuable time within a company, so that more emphasis can be placed on creating strategies not only for future growth, but also to help expansion into areas outside of their expertise.

Current research indicates that the global outsourcing market has grown rapidly since the year 2000 and is expected to continue to grow, well into the future. In fact, global revenue paid to outsourcing companies in 2000 was $45 billion, but by 2014 this had more than doubled to $104.6 billion – a clear indication that organisations are embracing this unique method of managing their business operations with gusto.

So what is outsourcing and can your business really benefit from the BPO industry?

What is outsourcing?

What is outsourcing

Outsourcing has had a number of negative connotations surrounding it, particularly over the past ten or twenty years, but recently this strategy has become much more popular and mainstream in the business world. Entrepreneurs in particular, have taken to outsourcing with relish, as it allows them to literally be a one-man (or woman) business and to grow their business using outside expertise, on an as-needed basis.

The whole point of outsourcing is to bring in outside specialists to take over functions that would otherwise be performed by employees (or not performed at all, due to a lack of expertise within the company). This BPO solutions has risen to the challenge and has made huge inroads in helping businesses to meet their obligations, whilst creating a very lucrative niche market for themselves.

When you really think about it, outsourcing is not a new concept and has in fact, been used for many years, it is just that it has never been considered to be ‘outsourcing’.

Another world for ‘outsourcing’ is ‘sub-contracting’, which is a much more familiar concept to business owners. For example, how many businesses subcontract transport companies to deliver their goods from the manufacturing plant to a retail store or a warehouse? How many businesses already engage an outside accountant, tax expert, web designer, IT management company or solicitor for their company?

Many companies now outsource their social media management, search engine optimisation, graphics and other multimedia designs, digital marketing needs and even email support and administrative services.

The majority of business owners would never consider actually employing these experts full time on their staff, they simply outsource or subcontract the work – without realising that they are already using, what are in reality, outsourcing companies.

So, if you need a definition of outsourcing, it can be considered to be where an organisation uses an external company to handle work normally performed by employees within that company.

Some other examples of very successful business activities, which are frequently outsourced, include payrolls, accounting services, staff training, technical support, customer support, call centres, procurements, manufacturing, supply chains, recruitment, computer programming, research and development, data entry, human resources and even creative design.

With an understanding of how a company can easily integrate outsourcing into a business structure, one of the obvious benefits of outsourcing is clearly in cutting costs. There are however, a number of other significant benefits to using this approach within any organisation.

Benefits of outsourcing for businesses in 2015

Benefits of outsourcing

All organisations are different, but each will have a core set of business activities that are very similar, regardless of their industry, but will also have many activities that are very specific to their own business or industry.

Outsourcing gives a company the ability to keep a tight rein on their overheads, whilst at the same time expanding and growing their business – not only in their core services or products, but also into complimentary areas or new and emerging markets.

So in general, there are six real world benefits of outsourcing, in the business world:

To reduce capital costs: By releasing funds that would otherwise be allocated to staff wages, you can turn fixed costs into variable costs. This provides businesses with a huge opportunity to reallocate these funds to other areas of their business, such as revenue producing activities, which previously were out of reach.

Many new start-up businesses and entrepreneurs actually design their operating structure around outsourcing. This novel approach avoids the large capital expenditures needed in the early stages of creating a business and allows many new businesses to get off the ground, businesses, which previously would have been impossible unless there was an injection of considerable funds.

When you couple outsourcing of business activities with the rapid growth in cloud technology, you can understand how many new start-up companies can literally be up and running with little capital expenditure. Along with cloud technology, the BPO industry has virtually created a new platform for business growth.

Reduced labour costs: To reduce costs, many businesses layoff staff, which has the added complication of reducing output and profits even further. The point is that subcontracting select business activities to outsourcing companies, whilst reducing funds spent on full-time human resources, also enables businesses to not only meet their obligations, but to also expand their operations.

Outsourcing also has the added benefit of enabling a company to engage in the services of a wide range of expertise, without the additional costs of funding a permanent, high-level salary. In addition, we all realise that business activities ebb and flow, meaning that staff can move from having little work on their hands one day, to being overwhelmed the next.

The ability to outsource work in busy times or to engage specialists as needed, provides a business with the flexibility to ramp up output in busy times, such as during holiday seasons or to take on new projects, all of which have a limited time frame, without tying up funds and resources.

Increased efficiency: When work is outsourced, staff can focus on their own workloads without being stressed about the mountain of work building up or having to take on additional roles, for which they are little prepared and under-skilled.

Staff therefore, are less stressed and can work more efficiently at their own jobs and refocus their efforts on core business activities. The savings made, due to increased workload efficiencies, can either be passed on to customers or reallocated into other areas of the business.

Engage expert help: Employing the skills of professionals or specialists, on a permanent basis, can eat a large hole in a company’s budget. The ability to outsource complex activities or services that need to be performed by experts to outsourcing companies, allows a business to upsell their own services to clients or to explore new and emerging markets.

For example, a company could engage an IT specialist who is experienced in coding to create a free app that helps customers to use their products more easily or complements a high end product. This type of work is just a one-time event and lends itself well to the BPO industry.

Gain a competitive edge: Reducing costs, refocusing on core business activities and being able to meet the market when demand is high, all help to give businesses an edge over the competition. Organisations can position themselves for future growth much more easily, when their overheads are minimized and they have access to the necessary expertise when needed

Small businesses in particular, can gain a much needed step up by outsourcing, enabling them to offer the same services or products as larger competitors, but at a fraction of the cost.

Benefits of outsourcing

With all of these real-world benefits that come from outsourcing a wide range of business activities to external business contractors, owners and managers rapidly move from asking what is outsourcing’ to how I can capitalise on the BPO industry in my company?’

It is fair to say that outsourcing companies are now part of an established and growing, global BPO industry. However, before hiring any individual or company on a permanent or limited basis, as with any business activity, it always pays to do your own research and due diligence.

The take home message concerning the benefits of outsourcing for businesses in 2015 is that this strategy increases the ability of a business to investigate new opportunities, whilst keeping costs contained. It opens up a whole new world for business owners, managers and entrepreneurs to explore.

Business Process Outsourcing, BPO Philippines

April 29, 2015

Are you looking for Business Process Outsourcing in the Philippines? You have come to the right place.

Business Process Outsourcing (BPO) is growing rapidly in the Philippines. BPO is the contracting of the operations and responsibilities of a specific business task, such as web development, to a third-party service provider. Outsourced is a leading BPO in the Philippines providing dedicated remote staff and offshore staff services.

The Business Process Outsourcing industry in the Philippines has grown 46% annually since 2006, led by the demand for lower labor costs, a highly skilled and educated workforce, and excellent English proficiency.

BPO

Outsourced provides BPO services to international companies predominantly from Australia, the USA and UK and is recognised and respected as a premium provider of Business Process Outsourcing in the Philippines. Outsourced is an official member of the Business Processing Association of the Philippines (BPAP) which is the umbrella organisation for the fastest-growing industry in the Philippines – offshoring and outsourcing.

If you are looking for quality Business Process Outsourcing staffing solutions in the Philippines simply contact us.

How offshoring to the Philippines can have a positive effect on local employment

March 23, 2015

In a recent paper “Does offshoring reduce industry employment?” it was found that offshoring has no effect or a slight positive effect on local employment. 

It may be surprising for some, but cost cutting is often not the main driver for offshoring. Almost two-thirds of recent survey respondents said their primary objective was to expand their overall team. Reports have shown that nearly 80% of businesses using offshore resources had retained or increased their local staff (with the average increase in their domestic workforce of more than 200%).

happy-employees

Offshore outsourcing is fueling business growth for SMEs and leading them to invest more in their onshore and offshore staff. Leading companies are focusing less on the cost savings alone from offshoring and focusing more on the total service improvements possible by growing an offshore staff. These service improvements allow them to increase sales, grow as a company and also increase their domestic workforce.

By using affordable staff offshore companies are able to reinvest the savings to grow other divisions of their business. Actually the large productivity gains and increased sales as a result of offshoring are creating new local jobs which are completely offsetting the jobs lost from the original offshoring.

To learn more about offshoring to the philippines simply contact us.

 

 

Outsourced provides Exceptional Offshore Staffing services in the Philippines

January 14, 2015

MISSION STATEMENT

Our mission is to help our clients build successful and profitable businesses. Our team is driven by a passion for being exceptional and providing an uncompromising commitment to quality. Outsourced provides Exceptional Offshore Staffing services in the Philippines and our staff are the best of the best.

VISION STATEMENT

Our aim is to be internationally acknowledged for delivering the highest quality offshore staffing services.

CULTURE

We hire smart and determined professionals, and we favor ability over experience. Outsourced maintains an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our Directors and Managers are friendly and approachable with an open door policy creating a hub of the most talented professionals in the Philippines.

VALUES

– To be exceptional

– To deliver the highest quality

– To be polite and respectful

– To be the benchmark

– To enjoy what we do

To utilise our exceptional offshore staffing services in the Philippines simply contact us.

17 Secrets to Boost Business Profitability Through Outsourcing

December 12, 2014

Outsourcing is fast becoming the new global business model. And the main reason is cost. It’s the harsh reality of the current economic environment that has companies looking for new, more efficient ways to do business. If you’re seriously considering to partner with a Business Process Outsourcing company, then it would be good to check out the following guidelines. We’ve come up with 17 powerful secrets behind successful outsourcing.

outsourced philippines

outsourcing philippines

1. Outsource so you can streamline your processes and focus on your core business tasks. There are tasks every company has to do every day. Tasks that take time and that may be draining your on-site staff who really should be doing far more important things. The time you currently spend on mundane tasks would be better spent developing the core of your business. Outsourcing can take that load off your shoulders.

2. As a business owner, avoid doing it all by yourself. When you’re starting a new company, doing it all yourself is natural, but as you grow you need to hire competent staff to do the work or the company will suffer. So will you. Whether you hire permanent full-time, on-site staff or choose to have a remote staff from an outsourcing company, you need to hire the right people. People who will do the work as well as you, if not better.

3. Outsource your back office tasks to a virtual team. Those daily, mundane tasks are usually ones done by back room staff. Staff your clients never see. So why pay rent for office space to house them? Outsourcing can provide you with the same quality staff and save you money on rent, employee benefits, bonuses and having to deal with nasty office politics.

4. Use technology to collaborate with an offshore staff. Technology is great, use it. That’s what it’s there for. Your staff may be scattered over the globe but keeping in touch with them is easy, and economical. You can interface with your staff via Skype, Email, Dropbox and other platforms and it will cost no more than your basic internet connection fee.

bpo philippines

philippines outsourcing

5. Extend your company offshore by hiring a team of professionals. There is no reason why your company has to rent or buy office space to house your staff. But not having office space doesn’t mean you can’t have a professional team. And just because your employees are in foreign countries doesn’t mean they won’t be professional or at the top of their game either.

6. Know the right time to outsource. This is vital. Don’t outsource until you know exactly which tasks your company really needs to handover to a virtual team. If you outsource too late you risk having to retrench permanent, on-site staff who won’t be happy about that at all. Here at Outsourced, we can help you make the transition at the right time.

7. Gradually scale upwards. Growing too quickly is often the death knell to companies. Without the infrastructure to handle the expansion the company will collapse. The same could be said about outsourcing. Take the time to find the perfect outsourcing company or freelancer that best fits with your business. One that provides you with the service you’re looking for. When you’re happy with that, outsource tasks one at a time. Don’t flood the freelancer with work too quickly until you’ve ascertained that they can handle the pressure and the deadlines and still produce the quality of work you’re expecting.

8. Decide carefully which business processes to outsource. This goes hand-in-hand with not doing all the work yourself. Time spent assessing which tasks to outsource and which to keep in-house will be time well spent. There are some tasks that a virtual team can handle easily, but there are others that should and must be handled by yourself or your on-site staff. Here at Outsourced we can help you make those assessments.

outsource philippines

outsourced philippines

9. Know the strengths and weaknesses of your business. Only a boss who knows both of these equally well, and how to work with them or around them, will succeed. When outsourcing, find the right BPO solutions company or freelancer that can complement your strengths or bolster up your company’s weaknesses. Aim to have a well-rounded organisation. Staff shouldn’t just be clones of yourself. You need staff to complement your business and fill the gaps.

10. Outsource tasks that require special knowledge and consumes a lot of time. There are some tasks that take a great deal of time in terms of research. Staff who can do that accurately or have the specialist knowledge to complete the task are expensive to hire as full-time, on-site employees. But when you hire offshore staff it means you can still hire the same person, or a person very similar, but at a more reasonable hourly rate for a specified time only.

11. Find the right partner or outsourcing company. If you decide that outsourcing is the way forward for your company, take the time to find the right partner. Don’t be guided purely by cost. There are a lot of sharks out there. Don’t be naïve. Investigate their company, their CV, check up on them and contact their clients. Yes, you want the best price, but most of all you need the best partner. One who can, for the right price, deliver a perfect product, on time, every time.

12. Know exactly what you are looking for in a remote expert. We can’t stress how important this step is. Just as with permanent, on-site staff you need to make sure the person or company you’re hiring is the right fit for your company, the work you do and the standard you require. If you wouldn’t hire them when they were standing in front of you, don’t hire them over the internet.

13. Communicate clear expectations. Clear communication is an important part of the work place, whether that place is a fixed, geographical location or if it’s a virtual one. Make sure the outsourcing company or freelancer knows exactly what you want, how you want it delivered and what the deadline is. Your clients won’t appreciate it if the job is done incorrectly.

14. Anticipate cost and determine ROI (Return on Investment). Using an outsourcing company or freelancer is as much of an investment as hiring permanent, on-site staff. In these tough economic times people are desperate and will promise you whatever they think you want to hear. If you’re not using a reputable outsourcing firm like Outsourced Quality Assured, Inc., it may take you some time, and money, to find people that can actually deliver what they promise. Although one of the main reasons companies are turning to outsourcing is cost, there is one golden rule you should never forget – you get what you pay for!

15. Overcome language barriers. Generally speaking, outsourcing isn’t done on home soil. Traditionally, work was outsourced to countries where English is not an official language. Language barriers are the prime reason why clear communication is essential. So much can get lost in translation. Culture may also play an important part in how things are perceived and actioned. Make sure that your communication is clear, understood and precise. The joy of working with Outsourced Philippines is that English is our official language.

16. Overcome time zone differences. Although tricky, time differences can be easily overcome. Even a 12 hour difference isn’t too much of a hassle. It does mean that any concept you might have of working a 9 – 5 job will be blown out the water, but with Skype, Email and a bit of understanding different time zones are still workable. One thing you should always bear in mind though is deadlines and how time zones affect the delivery of work. If it’s Tuesday in Manila, it’s still Monday in Johannesburg and Sunday in Los Angeles. It’s very important to take this into consideration when discussing a deadline with your client.

it outsourcing

outsourced it services

17. Learn to relinquish some control to your outsourced staff. This applies to any boss, in any organisation, whether it’s dealing with permanent, on-site staff or virtual offshore staff. You need to have the team spirit because can’t do it all yourself. But be wise. There are some things you must never relinquish control over – like your banking details and permissions.

Now that you have the foundations of outsourcing and you think this might be perfect for your company, contact us and let’s chat about how we can help you.

Outsourced is a leading BPO Philippines company that offers exceptional outsourcing IT services. By providing a dedicated remote staff that offers high quality Outsourced IT Services for businesses worldwide, we ensure our clients that we find and place a highly professional staff that exceeds your expectations by consistently delivering great results.

3 Tips to Make Offshore Staffing in the Philippines a Success

December 8, 2014

1. Communication Is Key

Regular communication with your offshore staff will result in better outcomes. We recommend our clients have daily meetings with their staff to ensure open communication about the status of current tasks. This status update allows you to keep track of progress, become aware of potential challenges and coordinate efforts to resolve difficult or time consuming issues.

outsourcing communication

Following agile management processes, meetings are best kept short and to the point. Less than 15 minutes should be adequate. Three key points to discuss are:

1. What did you accomplish yesterday?
2. What will you do today?
3. Are there any obstacles impeding your progress?

Video calls with your offshore staff are free and simple. Outsourced staff are provided with high quality headsets and have access to the best technologies to ensure there are no limits to your communication with them.

2. Give Them Training

bpo training

We have witnessed first-hand a plethora of clients who make offshore staffing in the Philippines a huge success. We have also seen a handful of others who throw their staff in the deep end and hope they can swim. Without a doubt, those who invest time in staff training reap the rewards of a more effective team.

All our clients are welcome and encouraged to visit our offices in the Philippines and to sit with their staff during the training phase. This could be a few days or several weeks, depending on your training program. Some clients even treat staff with flights to their country, which is a life-changing experience for most Filipino’s who typically never have the luxury or opportunity to leave the Philippines.

If you don’t have the funds or time to see them in person, technologies like Skype allow you to have a virtual meeting with them. Just ensure you dedicate some time, especially in their first weeks (and ongoing) to training as you would with your local staff.

3. Make them part of the team

bpo team

Your Outsourced staff are 100% dedicated to you and your company. Every day when they start they will report directly to you and live and breathe your brand. To get the best out of your Outsourced staff, it is important to treat them as a full time member of your team and not as a detached offshore contractor. Ways to do this include providing them with an @yourbusiness email address, inviting them to team meetings, including them in company announcements and sending them your branded shirts and pens – trust me, they will wear them with pride!

Your Outsourced staff in the Philippines will be loyal and proud members of your international organisation. They are part of your global team and it’s beneficial to make them feel appreciated and involved.

For more information or to start your own team in the philippines simply contact us.

Philippines Offshoring – Reasons To Hire Remote Staff from the Philippines

October 24, 2014

In any kind of business, there are two major factors that could spell the difference between failure or success. The first is cost, and the second is quality. Managing cost while maintaining or increasing quality can be a very tough challenge. Outsourcing, also known as offshoring, is one of the best solutions available to business owners who want to become more cost-effective without sacrificing quality. Through this process, companies can provide a top quality service to their clients while keeping their expenses at bay.

remote staff philippines

There are three main benefits of outsourcing:

  • Cost saving for businesses. Overhead costs can be lowered significantly by hiring remote staff.
  • Outsource technical and support tasks so you can focus on management and marketing
  • Hire dedicated specialists who can be an extension of your on-site team

Why The Philippines? 

When it comes to offshoring, business owners have found many advantages in choosing the Philippines as an ideal location to hire their remote staff. World class companies in various industries follow this business model, and here are some of the reasons why:

  1. The Philippines is the third largest English speaking country in the world (in terms of English speaking population). This level of language proficiency translates into smooth working communication with minimum to zero barriers.
  2. The Philippines every year there are thousands of fresh college graduates particularly in the IT, technology, marketing and administrative field. There are also seasoned workers who have the experience to take charge of teams or manage end-to-end projects. This presents a huge opportunity for foreign businesses to utilize this endless pool of talent.
  3. The Philippines is conducive to the outsourcing industry. The culture is hospitable, and the country welcomes foreign business investors with open arms. This is because business process outsourcing (BPO) contributes a great deal to the country’s yearly gross domestic product. Offshoring is a win-win for both the business investors and the locals who are working in the Philippine BPO field.

How to Get Started With Outsourcing

Setting up your own physical office and business operation in the Philippines takes a lot of legwork. However, you can skip all the hassle by simply working with an “offshoring provider”. Outsourced.ph does the hiring of your Philippine remote staff on your behalf. They then assign your staff to work in one of their business class advanced offices in Manila’s prime locations. You have access to your remote team on a full time basis through teleconference and your preferred project management tools.

Aside from providing the office space, Outsourced also spares no expense in giving your remote staff everything they need to perform quality work for you. Tools and amenities like cutting edge computer equipment, fast internet, video conferencing tools, pantry and coffee – are all provided to your staff, so they can focus on fulfilling your business needs. Outsourced.ph also manages the payroll, HR support, daily time records, and local government compliance of your employees.

Working with Outsourced is the ultimate “shortcut” and quality assurance approach to achieving your offshoring business requirements and hiring a dedicated remote staff without going through the hassle. Simply contact us for more details about our offshore staffing services.

BPO Philippines – Business Process Outsourcing in the Philippines

September 16, 2014

philippines business process outsourcingBusiness process outsourcing in the Philippines has been one of the fastest growing markets in the past decade. What’s fascinating, however, is that it continues to grow and exceed expectations even today.

In 2014 alone, the Philippines business process outsourcing industry grew by as much as 22% in terms of revenue (according to Philstar). For the foreign business owner, this growth only means one thing: the Philippines is a great source of talented individuals to outsource vital business activities to. There are human resources for practically every field, especially IT, web development, customer service, SEO and admin support.

Because of the tremendous cost-saving and quality of outsourced work output in the Philippines, more and more companies from Australia, United States, United Kingdom, and many others choose to outsource to the Philippines. If you or your company has not yet tapped into the potential of Philippines business process outsourcing, now may be the best time.

The BPO Philippines industry enjoys many distinct advantages such as an almost unlimited supply of fresh new talent every year. There are practically hundreds of thousands of fresh new college graduates annually, and many talented individuals choose to enter the BPO industry.

With the help of a local outsourcing company who knows the Philippine landscape, you can easily locate the right people to work remotely for your team. Outsourced.ph is one of the leading and fastest growing outsourcing/offshore staffing companies in the Philippines right now. Our main objective is to help companies find highly skilled professionals in the Philippines to become offshore workers for your company. It’s like extending your team beyond national borders and having a dedicated and talented staff who works for you remotely, all while enjoying cost advantages at the same time.

Simply contact us now and let us know about your offshore staffing requirements and we will be happy to assist you with your unique business needs.

Offshore Staffing, Remote Staff Leasing Philippines

August 7, 2014

Outsourced provides quality full time Remote Staff Leasing services in the Philippines. Your quality Remote Staff report to you daily from our advanced offices in the Philippines and are 100% dedicated to your business.

staff leasing

Outsourced provides Offshore Staffing services which provide your Remote Staff with the best facilities, equipment and support to ensure they can deliver the highest quality results to consistently exceed your expectations.

The Outsourced Support Team consists of Operations and Client Services, Payroll and Accounts, IT Management, Recruitment, Human Resource Management and Office Administration. Your Offshore Staffing Support Team is there to ensure your Remote Staff are working efficiently and delivering to your performance expectations and our quality standards.

Outsourced is committed to providing you with exceptional Remote Staff of the highest quality and to ensuring they stay for the long term.

As well as providing staff with a fantastic working environment, generous salaries and health cards (among other incentives) we also organise regular fun team events to ensure they are happy and feel rewarded for their hard work. This is all part of our Offshore Staffing services in the Philippines.

For more information on Remote Staff Leasing Philippines simply contact us.

IBPAP Member – Information Technology and Business Process Outsourcing

July 31, 2014

Outsourced has successfully met all the requirements for becoming a member of the Information Technology and Business Process Association of the Philippines (IBPAP). We are proud to have received our Certificate of Membership.

IT and Business Process Association of the Philippines

As a member of the Association Outsourced will uphold the high ethical standards that the IBPAP stands for – so as to make the Philippines the premier destination for business process outsourcing services.

We have been recognised as a leading Information Technology and Business Process Outsourcing (ITBPO) services company in the Philippines.

If you would like to learn more about our Philippines ITBPO company please simply contact us.

Philippines Remote Staff and Offshore Staffing

February 12, 2014

Outsourced was created due to the lack of outsourcing providers able to provide quality staffing. Outsourced delivers exceptional offshore staffing solutions and provides you with staff of the highest standards.

Outsourced is a leading Philippines Offshore Staffing company providing dedicated quality remote staff to companies around the globe.

By using our offshore staffing services your company will reduce internal overheads, distribute risk, improve efficiencies, reduce expenses and be enabled to scale quickly and easily.

The process is very simple.

First, we will discuss your requirements and identify the skills and expertise of the staff you need. Our recruitment consultants work closely with you to ensure your staffing requirements will be delivered.

We will then start the requirement process. We embrace our extensive candidate database and vast networks to find the most suitable and talented professionals in the Philippines. We panel access, test and verify the quality of staff before introduction to any client. We provide quality assurance and ensure exceptional staff placement every time.

Now that you’ve selected your team, they are 100% dedicated to your company and will report directly to you every business day from our advanced offices in the Philippines. You have direct access to your staff and you define the standards by which they work and the systems and processes they should follow. They are effectively an extension of your local team (just located remotely).

We manage all the paperwork and provide your staff with the best facilities and equipment. We have spared no expense to ensure your remote staff are comfortable and able to perform their work effectively and efficiently. Our spacious open plan offices are supported by advanced network infrastructure, fast internet, follow best IT practices, and your staff are provided with the best technology and equipment.

We provide ongoing HR services, organise exciting corporate events and provide incentives to ensure long term staff retention. We are dedicated to finding and securing exceptional staff and ensuring they will stay with you for years to come.

With outsourced housing and managing your remote staff we are able to help you grow your business effectively and affordably, there by giving you a powerful competitive advantage.

Outsourced can help you offshore practically any type of job function, though we specialise in the placement of exceptional I.T staff, which includes roles such as:

– Web developers
– Software developers
– Online Marketers
– Quality Assurance Testers
– Technical Assistants
– Web & Graphic Designers
– Project Managers
– Technical Support
– Customer Service

We also cover a wide range of professional service and back office functions including;

– Telemarketing
-Finance
– Accounting
– Data Processing
– HR
– Copywriting

Outsourced only employs the best staff, and is dedicated to quality assurance and delivering exceptional staffing solutions. This focus on quality has attracted some of the most talented staff in the Philippines and clients from all over the world. You now have the exciting opportunity to grow your business with Outsourced.

For more information on Outsourced and how we can help you grow your business contact us now.

Hire a Market Research Analyst in the Philippines

December 5, 2013

Outsourced is a professional offshore staffing company specialising in the placement of quality technical staff. If you are looking for a Market Research Analyst to complete tasks such as analysing market trends, research reporting, market research and data gathering then Outsourced can definitely assist.

With Outsourced your staff report directly to you full time daily from our advanced offices in Manila, Philippines. We only employ the best and provide exceptional offshore staffing solutions.

Your full time Research Analyst can prepare research publications, gather information and maintain databases and produce high quality market research.

For more information simply contact us now.

Hire a Data Management Analyst in the Philippines

Outsourced is a professional offshore staffing company specialising in the placement of quality technical staff. If you are looking for a Data Management Analyst to complete tasks such as database encoding, data mining, data research, data analysis and data quality improvement then Outsourced can definitely assist.

With Outsourced your staff report directly to you full time daily from our advanced offices in Manila, Philippines. We only employ the best and provide exceptional offshore staffing solutions.

Your full time data analyst can be responsible for tasks such a searching, procuring, processing, comprehending, synthesizing and transforming large quantities of information into meaningful data.

For more information simply contact us now.

Hire Joomla developers. Joomla Development in the Philippines

October 31, 2013

Joomla is an open-source Content Management System (CMS) which has been downloaded over 35 million times and is used by leading organisations such as the High Court of Australia, Barnes & Noble and Heathrow Airport. It is currently the second most used CMS in the world (after WordPress).

If you are looking for Joomla Developers in the Philippines then you have come to the right place. Outsourced allows you to hire Joomla Developers who will work full time for you from our office in Manila, Philippines. We place exceptional Joomla Web Developers who specialise in Joomla Development and who will provide exceptional code quality and service.

Joomla is written in PHP and stores data in a MySQL database. Outsourced can provide expert PHP/MySQL Developers who specialise in Joomla Development. We focus on placing web developers of the highest standards and provide exceptional offshore staffing solutions. For more information simply contact us.

Hire a Technical Assistant in the Philippines

September 16, 2013

We are often approached by companies looking to hire a Technical Assistant in the Philippines. As a specialist Technology Remote Staffing company we are able to find and place exceptional staff who will provide a range of technical assistant services to our clients. These services typically include tasks such as Content Management, Data Analysis, HTML/CSS updates, Analytics Reporting,  Photoshop/Image updates, Quality Assurance, Data cleansing, Online Marketing… and much more.

The Technical Assistants can assist by managing Open Source CMS such as Wordpress, Joomla and Drupal and also ecommerce platforms such as Magento. The Tech Assistants can perform a range of tasks from creating and maintaining products, creating webforms, defining and producing exports, and identifying solutions within the platform to meet business needs.

If you are looking to hire a Technical Assistant in the Philippines, then look no further than Outsourced for  your offshore staffing requirements. For more information simply contact us.

Hire a Quality Assurance (QA) Tester

August 6, 2013

Quality assurance (QA) is a process designed to find and prevent errors through measurement, comparison and monitoring against quality standards. QA ensures that requirements for your web application or software are correctly fulfilled to the highest standards.

Do you need to hire a Quality Assurance (QA) Tester? If so, Outsourced specialises in providing QA Testers of the highest quality who will continue to exceed your expectations ongoing. Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and quality offshore staffing services.

Outsourced is dedicated to delivering quality assurance so if you need to hire a Quality Assurance Tester there is no better placed organisation than “Outsourced Quality Assured Services ltd”, the company name confirms that.

For more information on how you can hire your own QA Tester in the Philippines simply contact us.

Hire a Dedicated Developer in the Philippines

June 10, 2013

Outsourced allows you to hire a Dedicated Full Time Developer in the Philippines. You can hire a full time magento developer or hire a full time wordpress developer. We can recruit web developers from any speciality based on the job description you provide us, including Dedicated PHP Developers, Dedicated JAVA Developers and Dedicated .NET Developers. Whatever your requirements we find and secure the best talent in the Philippines.

With Outsourced you can also create an offshore development team consisting of lead developer, project manager, developers and quality assurance testers.It is our mission to constantly exceed the expectations of our clients and to deliver exceptional quality code and service.

Whether you hire one dedicated full time developer or hire a team of developers you can be certain with Outsourced that you have selected a company that has quality assurance as its primary focus. You can also be certain that your dedicated remote staff are the best in the Philippines and that they will continue to deliver quality.

For more information on hiring a full time developer simply contact us.

Philippines Business Process Outsourcing

April 9, 2013

In 2010, the Philippines surpassed India as the largest Business Process Outsourcing (BPO) industry in the world. BPO is the contracting of the operations and responsibilities of specific business functions (eg Web Development) to a third-party service provider.

When these Business Processes are Information Technology (IT) based, they are often referred to as Information Technology Enabled Service (ITES) Business Process Outsourcing (BPO). So we get the acronym ITES-BPO.

Our ITES-BPO form a natural extension to your teams and you can utilise our skills and technology to improve your time-to-market and to meet your business requirements. Our commitment to productivity and quality is measurable and can be constantly monitored through performance indicators. It also benefits from ongoing cost reduction and continuous improvement initiatives.

If you would like to learn more about our Philippines Business Process Outsourcing services simply contact us.

Remote Staff Philippines

March 18, 2013

Reduced expenses have always been the most popular Remote Staff advantage. Salaries in the Philippines are a fraction of those in the Western world, with the daily minimum wage set around $8 per day. By utilising our remote staff in the Philippines, Online Retailers have been saving hundreds of thousands per year in web development costs (when compared to using internal staff or a local digital agency). As well as the lower salaries, savings are also made with Remote Staff due to the reduced operational expenses in the Philippines.

The cost saving is obviously important, though we don’t like to focus on it solely. Our tagline is “Quality Assured” so we also like to highlight the other benefits of Philippines Remote Staff with Outsourced, such our Filipino professionals are, by nature, very hard workers. They take great pride in their work and focus on quality assurance. Our Filipino Remote Staff also come from a service-oriented culture that produces extremely polite employees with world-class customer service.

If you would like to learn more about Philippines Remote Staff simply contact us.

Offshoring Philippines

People can (and do) get easily confused with all the terminology; offshoring, outsourcing, remote staff, employee leasing, internal outsourcing, offshore staffing, co-employment, external outsourcing, captive outsourcing, hosted staff, offshore staff leasing, offshore outsourcing, etc.

So what is “Offshoring”? Offshoring is simply the relocation of a “business process” from one country to another. Philippines Offshoring is thus the process of employing staff in the Philippines (as an alternative to your home Country) to complete a business process (eg Web Development).

Demand for Philippines Offshoring services is growing at over 30% per year (faster than India). This is largely due to the Philippines being the 3rd largest English-speaking nation in the world with a culture that is very compatible with Western society. Also Filipino professionals are very service-oriented and hard workers, and the Philippines has an advanced western university system (The Philippines graduates over 37,000 IT graduates annually from internationally recognised Universities).

The Philippines was actually named three times as the `Offshoring Destination of the Year` by UK body National Outsourcing Association.

For more information on Philippines Offshoring please simply contact us.

Offshore Staffing: Your Own Offshore Team in the Philippines

March 5, 2013

 

 

When finding the right employees and retaining them is difficult, setting up an offshore team in the Philippines can be the best solution. Offshore staffing to the Philippines enables our clients access to talented staff at a fraction of the cost of employing staff locally. Offshore Staff Leasing will provide you with a significant reduction in costs, increased operational flexibility with full retention of quality, and operational control.

When companies find it difficult to attract talent at an affordable rate that is where Outsourced comes in. Outsourced recruits and provides office facilities to the employees, though the staff report directly to the client company.

Offshore staffing is a business process that is more or less the same as hiring one or more employees domestically. The main difference is Outsourced will be responsible not only for the recruitment process but also the office housing and HR management once your offshore team starts working for you from our office in Manila, Philippines.

Outsourced will take your job description requirements and start looking for candidates who have the knowledge and skill set that you need. We are dedicated to finding the best staff and our tagline is “quality assured”. You can be involved in the screening process by giving your own tests or interviewing the candidates. You can also let us take care of the entire recruitment process with us.

You have complete control over your offshore team and they report directly to you every day. They are 100% dedicated to your brand.

For more information simply contact us.

We find and retain qualified staff

There was a survey into the challenges HR executives are facing among 2,642 HR professionals from 8 European countries, China and Australia. The HR professionals surveyed were asked to list the most important challenges, issues or problems they currently face. Overall, 33% mention “hiring qualified people/difficulties filling key employee positions”, 27% “problems retaining qualified people” and 24% “developing managers and employees with high potential.”

So the 2 biggest challenges are “FINDING” and “RETAINING” qualified people. That is where Outsourced comes in. Outsourced is dedicated to finding you the most talented staff in the Philippines and ensuring they stay with you for the long term. Unlike a recruitment company we do not earn funds for placing and churning staff. In the contrary you only pay us for the days the staff work and we replace staff free of charge, so it’s in our best interest to ensure we find you the right staff from the get go. It is our goal and mission to deliver quality staff who will provide an ongoing commitment to your company.

We are not looking to place short-term staff, we are dedicated to finding staff that will be part of your team for years to come! Our service also includes ensuring the staff stay for the long run by providing funded team events, an excellent working environment, health cards for long service, employee rewards, open plan funky office space, fantastic facilities and the latest equipment, and much more.

For more information simply contact us.

Google in the Philippines

Google officially launched the opening of the Google Philippines office in January 2013. The Philippines has been an important country for Google in the past, it’s the location that was chosen for the debut of Free Zone, it was a key early adopter of the Chrome browser — which has been the most used on the Web since May 2012.

Julian Persaud, managing director of Google in Southeast Asia has said “The Philippines is a key country in Southeast Asia in terms of its digital economy and tech-savvy population. Over 33 million Filipinos access the internet regularly to study, shop, search for ideas, opportunities, create news businesses, and connect to each other. And internet use in the Philippines is set to grow exponentially. Research indicates that the number of Filipinos online will have nearly doubled by 2016.” He also stressed “We’re not here for short-term gain. We’re here in Manila for the long term”.

Manuel L. Quezon III, Undersecretary for Presidential Communications Development and Strategic Planning, who represented President Benigno Aquino III at the company’s launch said he is optimistic that Google Philippines’ presence would lead to innovations. Quezon said “As the President’s message says it is a vote of confidence in the country and in the growing potential. If the market is due to expand by a 100 percent within three years, that’s really an explosive growth,”.

If you are looking to Outsourced your operations to the Philippines simply contact us now.

Magento Developers Philippines

February 14, 2013

Outsourced is the only Magento solution partner in the Philippines and specialises in leasing staff (from our office in Manila) to online retailers around the world who utilise the Magento ecommerce platform. Magento Solution Partners are design and eCommerce experts, but more importantly, they are Magento specialists who can help you achieve excellence in eCommerce. Outsourced offers experienced and certified Magento Developers in the Philippines.

Magento offers flexible, feature-rich solutions that address a wide range of business sizes, needs and budgets. Online stores using the Magento Community Edition to run their store need to have access to their own Magento experts, since Magento does not provide technical support for this software. Mid-large size online stores that need support, additional features and best performance should consider Magento Enterprise Edition. Whichever version (Community or Enterprise) you decide to go with we have Certified Magento Developers who have the experience to build and continually enhance your online store ongoing.

For more information simply contact us

happy clients

  • Outsourced have been an enormous support and very patient as we progress slowly down the outsourcing path. They have integrated perfectly in to our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating.”

  • To say our staff there are crucial to our team is an understatement. Thank you to the outsourced team for helping us build our Manila team, we are very happy with the relationship we have together.

  • They are the absolute best to work with! Very responsive and I’m getting what I’m paying for! I can honestly say they are a part of my team not just an extension. I have staff throughout the global and they are the most responsive of the 4 companies I’ve partnered with. I’ve had zero downtime with their services. The entire staff have been great, accommodating and easy to work with.”

  • Our Outsourced staff have proven to be excellent. They are all skilled in the fields they were hired for and they do a great job fast. If their work continues at the current level our work efficiency will have a huge increase. Thank you Outsourced for all your help.”