Philippine Outsourcing: All You Need to Know

For many years, India was the country that was known for outsourcing solutions. However, other Asian countries have started to rise up as new and advantageous opportunities for outsourcing. One of such countries is the Philippines.

When looking into business process outsourcing (BPO), you’ll see that this industry has been steadily increasing within the Philippines. It is currently the second largest contributor to GPD for the country. The Philippines serves as a resource for business process outsourcing for countries around the world, including the United States.

So why should you consider Philippine outsourcing, and what kind of services can you outsource to the Philippines? Let’s discuss these points in more detail.

 

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Benefits of Philippine Outsourcing

·       Good Economic Situation

Continuous economic growth over the last few years has led to good projections for the future of the Philippines. Also, the good relationship between the Philippines and the United States creates an environment that supports further growth.

philippine outsourcing

·       Language and Culture

The official languages of the Philippines are Filipino and English. Actually, the Philippines is one of the largest countries of English speakers. Beyond the fact that most Filipinos are fluent in English, their accent is known to be somewhat neutral. This is a huge advantage for customer service providers.

Along with the language, the culture of the Philippines is also conducive to outsourcing. The Philippines was colonized by the United States between the years 1899 and 1946. The influence that the United States left on this nation is clearly evident.

As a people, Filipinos also tend to be very adaptable.

·       Cost Reductions

The cost of living in the Philippines is significantly lower than in the United […]

By |March 14th, 2017|Business Process Outsourcing, Offshore Outsourcing Philippines|Comments Off on Philippine Outsourcing: All You Need to Know

RightSourcing: What’s Right For Your Business?

Right sourcing (Rightsourcing) is about choosing the correct source to provide your required service. It’s a fairly contemporary term that has surfaced due to the rise and relevance of outsourcing, and what it really boils down to, is one simple question,

‘What is the right source for my business?’

rightsourcing

 

It asks companies to consider whether they are best served hiring in-house (insource) or contracting to a 3rd Party (Outsource).The concept of rightsourcing ensures that every core business component is delivering the maximum value to your organisation.

Points to be considered when making such a decision are:

  • Cost savings
  • Quality
  • Expediency
  • Flexibility
  • Business transformation
  • Business focuses.

Outsourcing to a BPO company is the efficient practice of re-shifting those non-core processes from internal employees to external professionals. These are those mandatory activities that requires a specialised eye but do not need to be undertaken in-house. It is extremely cost-effective, however it does not cut on quality. In an ideal case, you should see a spike in business performance.

Although it may still seem like a relatively new concept in the business world, the truth is, the concept of outsourcing isn’t all that revolutionary. Think about where your last car was manufactured, or what the label on your go-to sweater says. Just have a look at that coffee you’re drinking. I can tell you now, those coffee beans weren’t locally produced.

So, why is the concept of outsourcing so popular in 2017?  Because more and more, companies are looking to scale and optimise the functionality of their businesses. And outsourcing, in many cases provides a regulated structure to the flow of your business.

How Does Outsourcing Deliver Value?

Think of it this way: if it is […]

By |February 23rd, 2017|Business Process Outsourcing, Outsourcing|Comments Off on RightSourcing: What’s Right For Your Business?

IT BPO services in the Philippines shines brighter in 2016

The BPO services market has not always been a fast growing market. The first offshore call centre was set up in 1992, however it was only in the past 10 years that saw the rapid growth within the industry as plane travel and online communication tools advancements sped up to suit overseas outsourcing.

Among countries known for housing outsourced centres, it is the Philippines that have caught the attention of companies all over the world as a resourceful and valuable hub of high quality and affordable offshore staffGlobally dubbed as the world’s BPO solutions capital, the Philippines displays a number of characteristics beyond the cheap labour costs that make the country shine above the rest, and an attractive preference for multinational companies looking at BPO services.

Highest English-proficiency in the SEA

The Philippines is renowned for a highly westernised culture. With this naturally comes an advanced proficiency in written and spoken English, with a staggering 95% literacy rate, making it the third largest English-speaking country in the world. However what wins over global companies is their clear adopted American accent, which overcomes a significant language barrier and social stigma that foreign outsourcing presents, something that is hugely advantageous over its neighbours in the South East Asian region. This makes this particular country an attractive location for remote staff and outsourcing IT services.

Success-driven workers attract global as well as start up companies

Alongside the skill, there has been a shift in mindset amongst the young Filipino workers. Traditionally, BPO services were limited to high-volume yet low priced work which was more than satisfactory if […]

By |March 9th, 2016|Business Process Outsourcing|Comments Off on IT BPO services in the Philippines shines brighter in 2016

happy client testimonials

extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

high quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."