How to increase employee productivity – the easy way

employee productivity

When a company takes on a new staff member, they have certain expectations concerning employee productivity. It is not unreasonable to assume that if an employee is hired to work 30 hours per week that they will actually be productive for the entire 30 hours.

With worker productivity however, there is not a direct relationship between the number of hours a person is employed to work and the resulting outputs. Yes, the greater the number of hours an individual spends at work, the greater the expected outcomes, but these expectations are not always achieved.

Issues with performance management are not only a concern for in-house staff, but are also important when a company begins to explore remote staff work environments. This can either occur because the company is expanding and opening up smaller satellite offices around the country or in situations where employees spend a lot of time on the road or even working at home.

This problem with expectations surrounding employee productivity, in the main concerns situations where there is no robust supervision of their work. To be more specific, workers in controlled situations where they have to keep up with a production line or the entire process screeches to a sudden halt, clearly have to maintain a certain level of productivity at all times.

Concerns with employee outputs, tend to be more focused within industries where this control does not exist and productivity is not so easy to measure, for example with office workers. It is easy to see that just because someone is sat at their desk, this does not mean that they are actually being productive.

So what can employers do to encourage employee productivity, particularly in remote […]

By |June 8th, 2015|Remote Staff Philippines|Comments Off on How to increase employee productivity – the easy way

17 Secrets to Boost Business Profitability Through Outsourcing

Outsourcing is fast becoming the new global business model. And the main reason is cost. It’s the harsh reality of the current economic environment that has companies looking for new, more efficient ways to do business. If you’re seriously considering to partner with a Business Process Outsourcing company, then it would be good to check out the following guidelines. We’ve come up with 17 powerful secrets behind successful outsourcing.

1. Outsource so you can streamline your processes and focus on your core business tasks. There are tasks every company has to do every day. Tasks that take time and that may be draining your on-site staff who really should be doing far more important things. The time you currently spend on mundane tasks would be better spent developing the core of your business. Outsourcing can take that load off your shoulders.

2. As a business owner, avoid doing it all by yourself. When you’re starting a new company, doing it all yourself is natural, but as you grow you need to hire competent staff to do the work or the company will suffer. So will you. Whether you hire permanent full-time, on-site staff or choose to have a remote staff from an outsourcing company, you need to hire the right people. People who will do the work as well as you, if not better.

3. Outsource your back office tasks to a virtual team. Those daily, mundane tasks are usually ones done by back room staff. Staff your clients never see. So why pay rent for office space to house them? Outsourcing can provide you […]

By |December 12th, 2014|Business Process Outsourcing, IBPAP, ITBPO, Offshore Outsourcing Philippines, Philippines Business Process Outsourcing, Remote Staff Philippines|Comments Off on 17 Secrets to Boost Business Profitability Through Outsourcing

3 Tips to Make Offshore Staffing in the Philippines a Success

1. Communication Is Key

Regular communication with your offshore staff will result in better outcomes. We recommend our clients have daily meetings with their staff to ensure open communication about the status of current tasks. This status update allows you to keep track of progress, become aware of potential challenges and coordinate efforts to resolve difficult or time consuming issues.

outsourcing communication

Following agile management processes, meetings are best kept short and to the point. Less than 15 minutes should be adequate. Three key points to discuss are:

1. What did you accomplish yesterday?
2. What will you do today?
3. Are there any obstacles impeding your progress?

Video calls with your offshore staff are free and simple. Outsourced staff are provided with high quality headsets and have access to the best technologies to ensure there are no limits to your communication with them.

2. Give Them Training

bpo training

We have witnessed first-hand a plethora of clients who make offshore staffing in the Philippines a huge success. We have also seen a handful of others who throw their staff in the deep end and hope they can swim. Without a doubt, those who invest time in staff training reap the rewards of a more effective team.

All our clients are welcome and encouraged to visit our offices in the Philippines and to sit with their staff during the training phase. This could be a few days or several weeks, depending on your training program. Some clients even treat staff with flights to their country, which is a life-changing experience for most Filipino’s who typically never have the luxury or […]

By |December 8th, 2014|Offshore Outsourcing Philippines, Philippines Offshore Staffing, Remote Staff Philippines|Comments Off on 3 Tips to Make Offshore Staffing in the Philippines a Success

happy client testimonials

extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

high quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."