IT Outsourcing Industry Experiencing Revenue Boom

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With the information technology-business process management (IT-BPM) industry growing rapidly, it’s no surprise that it a $48 billion revenue is expected by 2020, making the IT outsourcing sector the biggest earner within the Philippines.

“This projected revenue has led to the Philippines officially accounting for 19% of the $250-billion global business outsourcing industry,” says Vikrant Khanna, principal of strategic consulting firm Tholons.

This number has been on a constant uphill, with the Philippines outsourcing IT industry growing 12 times its original revenue number since 2004. This has been a significant comparison to the overall global industry, which grow only 5 times the amount within the same time period with 2008 alone displaying the Philippines surpassed India as the world leader in business processing outsourcing (BPO).

“The advantage of scale, talent, and cost would propel the Philippines to be an attractive location and retain global leadership,” Khanna said.

Outsourcing to overseas countries has been a growing business strategy to cut operational costs. However the Philippines has been a continuous trusted destination for offshore work, with Manila currently the global market leader for BPO solutions and services. It’s vast educated talent pool within the industry of outsourced it services; the prominent westernised culture as well as extensive English proficiency has allowed the Philippines to be an attractive place to hire remote staff professionals, with world-class company names such as Accenture, Hewlett Packard, Telstra and Jetstar being among these companies.

Aside from this revenue growth rate, the employee count is expected to rise. The Information Technology and Business Process Association of the Philippines (IBPAP) spoke during last year’s International […]

By |September 23rd, 2015|Philippines Business Process Outsourcing|Comments Off on IT Outsourcing Industry Experiencing Revenue Boom

Choosing the right Outsourced staff: A guide

Choosing the right remote staff can be one of the most difficult tasks that organisations need to face. Business owners need to be considerably careful when outsourcing it services as if the wrong staff is hired, it can be detrimental too your company, especially when customer dissatisfaction is a result. This is why Outsourced exists – we make sure that we filter the right candidates for you using a strict guideline to ensure that only the most qualified professionals are recorded on our database. Still doubtful? Ease your mind by reading some of our main criteria check points when it comes to selecting your staff.

Outsourcing Services

Ensuring good communication and client management practices 

Finding an outsourced employee who can understand your language and have minimal cultural barriers with you can maximise business flow and strengthen your corporate relationship bond. The Philippines is renowned for their high proficiency levels in English and their work ethic, making this country the perfect Business Process Outsourcing destination. All our staff saved on our database have been checked accordingly to guarantee that their English levels meet our minimum standard requirement to make sure they are all perfect candidates.

Certify certifications and qualifications 

As a leading outsourcing company in the Philippines, we understand that you would like to maintain a consistent theme across all your employees and make sure you are working with people who possess official qualifications within the relevant industry. To assist you with this, we ask all potential staff to produce proof of university degrees or qualifications that can display their certified levels […]

By |August 20th, 2015|Outsourcing|Comments Off on Choosing the right Outsourced staff: A guide

Business lowdown: The popular outsourced jobs

Over the past recent years, business outsourcing has become a global business phenomenon. Companies from small boutiques to big brands have turned to offshore work in a bid to cut operation costs resulting in an increase profitability and more customer intake. The South-East Asia region is the most involved in the offshore development boom – with English being taught as a compulsory secondary language, cultural barriers are becoming less and less distinct and working alongside foreign workers is not the most impossible thing to achieve anymore. For those overseas, the chance to work with global corporations can only mean an economical improvement. For those already living in the company’s original geographical area, it could mean potentially being made redundant. Either way, here are the most popular jobs on the market that is likely to be outsourced.

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1. Computer Programming and IT jobs

Outsourcing IT has the most in-demand remote staff out of the rest. According to statistics released by Bureau of Labor, computer programming is the number one job that is most likely to be outsourced to SEA countries such as India and the Philippines, where competitive software developers, computer programmers and IT analysts are more than happy to charge 1/10th of the labor cost of the average Australian/American wage. There is also usually little time difference involved, meaning that working alongside overseas counterparts has next to no difficulty with the power of the Internet and video streaming such as Skype. Business giants such as Microsoft, Dell and IBM have opened up Indian and Philippines Outsourcing operations and have reported at least 40% reduction in cost and […]

By |August 20th, 2015|Outsourcing|Comments Off on Business lowdown: The popular outsourced jobs

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